Kiara Manns
Milwaukee,WI
Summary
Skilled restaurant professional with a proven track record in enhancing dining experiences and increasing revenue through effective POS operation. Demonstrated leadership by mentoring staff and managing high-volume settings, ensuring optimal team performance and customer satisfaction. Expertise in inventory management reflects a commitment to operational excellence in dynamic environments.
Overview
10
10
years of professional experience
Work History
Server
Olive Garden Restaurant
Milwaukee, WI
10.2024 - Current
- Provided excellent customer service to ensure satisfaction.
- Removed used plates and cups, prepping dining sections for subsequent patrons.
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Demonstrated expertise in menu offerings and product details.
Assistant Store Manager
Culvers Franchising System
Glendale, WI
02.2022 - 01.2023
- Mentored new staff to ensure comprehensive knowledge of different organizational programs.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Supervised cash handling processes to ensure accuracy of transactions.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Managed day-to-day operations including scheduling shifts, assigning tasks.
Server/Bartender
Cheesecake Factory Inc
Glendale , WI
05.2018 - 06.2019
- Consistently upheld a welcoming and respectful approach to encourage patron interactions.
- Provided information on menu options in response to customer questions.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Crafted beverages following established recipes.
Server
Red Lobster Restaurant
Greenfield, WI
04.2015 - 05.2018
- Ensured customer contentment through superior service.
- Boosted revenue by suggesting popular desserts, appetizers, and exclusive drinks.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Exhibited passion and understanding of restaurant's food selections.
Education
High School Diploma -
Ronald Reagan College Prep
Milwaukee, WI05-2010
Some College (No Degree) - General Studies
University of Milwaukee- Wisconsin
Milwaukee, WISkills
- Professional appearance
- Order management
- Positive and professional
- High volume dining
- POS operation
Timeline
Server
Olive Garden Restaurant
10.2024 - Current
Assistant Store Manager
Culvers Franchising System
02.2022 - 01.2023
Server/Bartender
Cheesecake Factory Inc
05.2018 - 06.2019
Server
Red Lobster Restaurant
04.2015 - 05.2018
High School Diploma -
Ronald Reagan College Prep
Some College (No Degree) - General Studies
University of Milwaukee- Wisconsin
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