Overview
Work History
Education
Skills
Timeline
Generic

Kiara Marks

Woodbridge,VA

Overview

6
6
years of professional experience

Work History

Appointment Setter

Nations Choice Exteriors
Franconia, Va
10.2025 - 12.2025
  • Inform customers on premium home exterior services
  • Set appointments from outbound calls to new and existing customers
  • Collaborated with marketing and product teams to drive company sales goals

Customer Service Representative

United Air Temp
Lorton, Va
06.2023 - 08.2023
  • Cold called customers to schedule service appointments
  • Provided HVAC information per customer inquires
  • Participated in team meetings to exceed company sales targets

Customer Service Representative

McCarthy Services
Newington, VA
03.2023 - 07.2023
  • Delivered customer service by providing product information, answering inquires, and resolving complaints
  • Scheduled service appointments from inbound calls
  • Updated customer records

Customer Service Representative

Vector Security Networks
Gainesville, VA
12.2019 - 03.2021
  • Answered high volume inbound calls regarding alarm systems
  • Unarmed and alarmed alarm systems per client requests
  • Troubleshooted alarm systems through software modems if needed

Education

High School Diploma -

Potomac Senior High School
Dumfries, VA
06.2017

Skills

  • Communication
  • Problem Solving
  • Product Knowledge
  • CRM Software
  • Sales Pitching
  • Prospecting and Lead Generation

Timeline

Appointment Setter

Nations Choice Exteriors
10.2025 - 12.2025

Customer Service Representative

United Air Temp
06.2023 - 08.2023

Customer Service Representative

McCarthy Services
03.2023 - 07.2023

Customer Service Representative

Vector Security Networks
12.2019 - 03.2021

High School Diploma -

Potomac Senior High School
Kiara Marks