Kiara McGee
Greenville,SC
Summary
Results-driven professional with comprehensive experience in account management, focusing on building strong client relationships and driving business growth. Adept at negotiating contracts, resolving client issues, and aligning services with client needs. Proven success in fostering team collaboration and adapting to dynamic environments, showcasing excellent communication and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Account Manager
NUS Consulting
Greenville, SC
03.2025 - 10.2025
- Build and sustain relationships with clients.
- Generated 12 monthly accrual reports within three days of each month-end close, promising timely financial forecasting and reporting accuracy.
- Manage multiple utility accounts for large commercial companies
- Confirm the accuracy of all numbers on invoices including the bill totals, consumption, service dates, etc.
- Conduct monthly meetings with clients to promote smooth operations
- Data entry of invoices
Financial Reporting
Credit Cadabra
Nashville, TN
11.2019 - 04.2024
- Prepared quarterly financials for investment entities, leading to accuracy and compliance for future endeavors.
- Reconcile bank accounts monthly, identifying and resolving discrepancies efficiently.
- Collaborate with administrators to integrate entity financials into fund reports quarterly.
- Manage reconcile expense reports, resulting in precise allocations to correct entities.
- Maintain client communication, providing timely updates and support throughout processes.
Customer Service
Ross Dress For Less
Greenville, SC
12.2018 - 01.2020
- Resolved customer inquiries swiftly, prompting satisfaction and reducing complaints significantly.
- Streamlined customer service processes, reducing response times and increasing satisfaction.
- Uphold meticulous store standards, promoting a pristine shopping environment.
Relief Assistant
QuikTrip
Simpsonville, SC
09.2016 - 11.2018
- Settled any conflict through prompt issue resolution.
- Completed training to enhance leadership and operational skills.
- Punctuality ensured smooth shift transitions and operational continuity.
- Handled cash transactions accurately, supporting financial integrity.
Team Member
McDonald's
Fountain In, SC
03.2016 - 08.2017
- Trained new cashiers, enhancing team efficiency and customer satisfaction.
- Boosted production line efficiency, ensuring timely service and quality control.
- Maintained cleanliness and conduct standards, encouraging a safe work environment.
- Verify ingredient safety, adhering to FDA guidelines for customer health.
Education
Bachelor of Science - Computer Science
Arizona State University
Tempe, AZHigh School Diploma -
Hillcrest High School
Simpsonville, SC06.2019
Skills
Organizational Behavior
Communication
Account Management
Account Reconciliation
Adaptability
Billing Issue Resolution
Collaboration
Customer Relations
Empathy
Financial Data Analysis
Financial Reporting Compliance
Problem Solving
Relationship Building
Time Management
Relationship Building
Goal Oriented
Issue Resolution
Timeline
Account Manager
NUS Consulting
03.2025 - 10.2025
Financial Reporting
Credit Cadabra
11.2019 - 04.2024
Customer Service
Ross Dress For Less
12.2018 - 01.2020
Relief Assistant
QuikTrip
09.2016 - 11.2018
Team Member
McDonald's
03.2016 - 08.2017
Bachelor of Science - Computer Science
Arizona State University
High School Diploma -
Hillcrest High School