Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Crew Member
Chipotle Mexican Grill
06.2023 - Current
Provided excellent customer service by greeting customers and meeting quality expectations.
Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Cleaned and maintained all areas of restaurant to promote clean image.
Kept food preparation area, equipment, and utensils clean and sanitary.
Assisted other team members to achieve goals.
Prepared products following restaurant, health, and safety standards and procedures.
Became familiar with products to answer questions and make suggestions.
Early Literacy Tutor
OnYourMark
03.2023 - Current
Assessed reading comprehension and vocabulary of students.
Kept detailed records of student progress and attendance.
Motivated students with accurate feedback and positive reinforcement.
Worked closely with students on specific class struggles, closely reviewing materials and assignments to offer targeted help.
Developed methods to motivate and engage students in learning.
Maintained records of student assessments, tutoring activities and results.
Issued reports updating students, parents and teachers on student progress.
Cashier
Ollie's American Retail
01.2022 - 02.2023
Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Helped customers complete purchases, locate items, and join reward programs.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Stocked, tagged and displayed merchandise as required.
Assisted customers with returns, refunds and resolving transaction issues.
Worked flexible schedule and extra shifts to meet business needs.
Warehouse Associate
Amazon Warehouse
01.2021 - 05.2021
Prepared orders for shipment by picking, packing, and labeling merchandise.
Worked safely around moving machinery.
Assembled orders and packed items for shipment, conveying orders to shipping personnel
Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Receptionist
CIK Insurance Services
02.2018 - 02.2021
Confirmed appointments, communicated with clients, and updated client records.
Responded to inquiries from callers seeking information.
Answered central telephone system and directed calls accordingly.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Sales Associate
Walmart Supercenter
09.2019 - 02.2020
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Education
Bachelor in Nursing -
Texas Womens University
Denton, TX
05.2024
Skills
Tutoring services
Work with children
Customer Service
Help desk Support
Call Center
Packaging/Stocking
Customer Support
Customer Engagement
Teamwork and Collaboration
Positive Company Representation
Health Code Compliance
Interactive Communication Skills
Relevant Course Work
Currently taking prerequisites
Activities
Resident Advisor, 2022-Present
Volunteer Experience
Student Youth Tutor, Millionaire Mind Kids, Victorville, CA, 06/2018 - 08/2020, Engaged with over 80 students to explore their possibilities of education and creativity.
Planned educational programs
Volunteer, A Second Chance, Hesperia, CA, Fall 2017, Prepared food for homeless and packaged goods.