KIARA PECKENS
Pontiac,Michigan
Summary
Motivated college student with a track record of academic excellence looking for full-time work. Intends to develop professional work experience utilizing excellent communication skills and teamwork. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns and committed to improving customer satisfaction.
Overview
4
4
years of professional experience
Work History
Caregiver
Rising Angels In Home Care
Commerce Charter Township, Michigan
06.2021 - Current
- As an In Home Caregiver, I worked long hours taking care of elderly clients in their homes
- I did light cleaning tasks such as sweeping, mopping, dishes, taking out the trash, and laundry
- I gave clients their medication(s) daily, took them to appointments, provided meals and practiced at home exercises with them
BDC Agent
Feldman Chevrolet of Novi
Novi, Michigan
04.2024 - 06.2024
- Answered customer inquiries via phone and email
- Disclosed terms of sales with customers and reviewed sales with management
- Contacted customers from leads
- Cold calling
- Set appointments
Waitress/Server
Johnny Black's Public House
Orion Township, Michigan
05.2023 - 12.2023
- As a server at Johnny Black's, I read tickets with food orders on them and had to take the food to the correct tables
- I also read alcohol drink tickets and had to add mixers and garnish the beverage(s)
- I also answered phone calls to take carry out food orders and set up reservations
Waitress/Server
Applebee's
White Lake, Michigan
08.2021 - 03.2023
- Working at Applebee's, I communicated effectively with customers through out the entirety of my shift
- I took their food/drink orders and provided them with anything that they needed
- I was also using my active listening skills when told food or drinks needed to be taken places to help my team members
Education
High school or equivalent -
Howell High School
Howell, Michigan03.2020
Some College (No Degree) - Criminal Law
Oakland Community College
Auburn Hills, MichiganSkills
- Food Safety
- Time Management
- Customer Service
- Multitasking
- Active Listening
- Problem Solving
- Teamwork
- Verbal Communication
- Cash Register and Money Handling
- Organization
- Data entry
- Sales
Timeline
BDC Agent
Feldman Chevrolet of Novi
04.2024 - 06.2024
Waitress/Server
Johnny Black's Public House
05.2023 - 12.2023
Waitress/Server
Applebee's
08.2021 - 03.2023
Caregiver
Rising Angels In Home Care
06.2021 - Current
High school or equivalent -
Howell High School
Some College (No Degree) - Criminal Law
Oakland Community College