KIARA PLISS
Davenport,IA
Summary
Professional wrestler looking for a flexible work schedule to fit training and travel schedule. Skilled team player with strong background in a customer service based environment. Works well independently to handle assignments and always ready to go beyond basic assignments. Quick learner with good communication skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server/Bartender
Hooters
11.2024 - Current
- Works with POS system to place orders, manage bills, and handle complimentary items.
- Serves food and beverages promptly with focused attention to customers on the floor as well as doing so behind a 13 person bar.
- Busses and resets tables to keep dining room and work areas clean.
- Cultivates warm relationships with regular customers providing personalized service.
- Lends a helping hand to kitchen staff when needed in preparing food for customers.
Manager
Cousins Subs
02.2022 - 08.2024
- Assisted owners with daily store operations
- Training new staff according to Cousins standards
- Monitored Cousins U, online training platform for new employees
- Maintained accurate prep for daily sales volume
- Drawer and money reconciliation
- Helped with weekly and monthly inventory to ensure minimal food product loss.
Bartender
Skippy’s Burger Bar
01.2024 - 05.2024
- Developed strong relationships with customers and formed friendships with regulars.
- Served food to bar guests as well as other areas in the restaurant based on their seating preference
- Provided friendly customer service by greeting customers as they arrived at the bar and making recommendations based on their preferences
- Prepared alcoholic beverages promptly according to recipes or customer specifications
Lead Camp Counselor
New Berlin Recreational Department
05.2023 - 08.2023
- Brainstormed new and fun ideas for camp alongside a 6 person leadership team
- Communicated with parents about campers’ activities and reported concerns and suggestions to supervisor
Day Camp Counselor
New Berlin Recreational Department
05.2022 - 08.2022
- Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity
- Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions
Phone Clerk
Ned’s Pizza
04.2018 - 02.2023
- Greeted customers, repeated orders back to customers accurately, provided samples, and completed transactions
- Successfully handled escalated calls from dissatisfied customers with patience and understanding
- Operated cash register and accurately processed payments, refunds, and exchanges
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
Assistant Administrator
Shutterzone Media
10.2020 - 03.2021
- Answered incoming calls and directed messages to the correct team member if needed
- Oversaw appointment scheduling and calendar maintenance for a 9 member team
- Maintained an efficient office environment by skillfully routing incoming and outgoing social media messages, phone calls, and e-mails
- Developed social media presence for company by managing all social media and posting new content every day
Education
High School Diploma - undefined
Heritage Christian Schools
05.2019
Skills
- Video and photo editing
- Managing schedules
- Customer service
- Social media/content management
- Creative thinking
- Online sales management and marketing
Certification
- Wisconsin Bartending License
- CPR Certified
Timeline
Server/Bartender
Hooters
11.2024 - Current
Bartender
Skippy’s Burger Bar
01.2024 - 05.2024
Lead Camp Counselor
New Berlin Recreational Department
05.2023 - 08.2023
Day Camp Counselor
New Berlin Recreational Department
05.2022 - 08.2022
Manager
Cousins Subs
02.2022 - 08.2024
Assistant Administrator
Shutterzone Media
10.2020 - 03.2021
Phone Clerk
Ned’s Pizza
04.2018 - 02.2023
High School Diploma - undefined
Heritage Christian Schools