Jairo Santos-Belmar
Summary
Experienced graphic and web designer with a robust background in computer science, creating visually compelling and user-friendly digital content. Proficient in a range of design software, web technologies, and programming languages, I bring a strong artistic vision combined with technical expertise to every project. Additionally, I have a passion for education and have successfully mentored and tutored students, helping them develop their design and computer science skills to achieve academic success. Adept at collaborating with cross-functional teams and delivering projects on time, I am committed to continuous learning and excellence in all aspects of design, development, and teaching.
Overview
16
16
years of professional experience
Work History
Server/Bartender
Chilis's Bar And Grill
10.2021 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Photographer
Self Employed
07.2017 - Current
- Took photos from different angles and perspectives to capture perfect images.
- Captured stunning images by utilizing various lighting techniques and creative compositions.
- Digitally edited photos to enhance appearance.
- Photographed high-quality images for various print and digital projects.
- Edited, toned, captioned, and uploaded photographs for publication.
- Continuously improved technical skills by staying updated on industry trends and new equipment.
- Collaborated with clients to understand their vision, ensuring the final product met or exceeded expectations.
- Leveraged camera gear and equipment to express creative vision.
- Provided exceptional customer service throughout the entire process from initial consultation to delivery of final products.
- Developed strong relationships with clients through clear communication and professionalism.
- Mentored aspiring photographers through workshops and one-on-one training sessions, sharing valuable knowledge and experience.
- Assisted clients with creative ideas for photography needs.
Graphic Design/Web Design
Self Employed
07.2016 - Current
- Presented design concepts effectively to clients in order to gain buy-in on proposed visuals from stakeholders.
- Delivered high-quality graphic/web designs for various industries such as retail, healthcare, finance, technology, and hospitality.
- Mentored junior designers, fostering a creative environment that encouraged professional growth and skill development.
- Increased social media engagement through the creation of compelling visual content tailored specifically for platform algorithms and audience preferences.
- Utilized advanced software tools such as Adobe Creative Suite to produce cutting-edge graphic designs for clients in various sectors.
- Enhanced brand recognition by creating visually appealing marketing materials and corporate identities.
- Developed custom illustrations and graphics tailored to client specifications, ensuring their satisfaction and repeat business.
- Kept up-to-date with industry trends and emerging technologies to ensure designs remained fresh, innovative, and relevant in a competitive market landscape.
- Optimized graphic designs for diverse platforms, including web, mobile, social media, email campaigns, and print collateral.
- Developed creative design for print materials, brochures, banners, and signs.
- Designed creative digital displays used in online advertising for local businesses.
- Completed final touches for projects such as images sizes and font selection.
- Developed graphics and visual content for social media campaigns.
- Created logos, illustrations and typography for various organizations.
- Created original artwork for range of print, web and video projects.
- Applied color theory and composition techniques to construct appealing designs.
- Applied animation techniques to create dynamic visual elements.
English as a Second Language Teacher
Self Employed
01.2015 - Current
- Educated students in basics of English grammar and conversational speaking.
- Developed and taught ESL curriculum to improve students' conversational abilities.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
- Increased ESL students' reading levels by integrating online word games and altering lesson plans for students needing extra guidance.
- Designed interactive lessons to engage all learning styles and promote active participation.
- Increased student confidence through regular feedback and personalized instruction.
- Facilitated small group and individual instruction to maximize student learning.
- Coached students on English pronunciation and intonation for eloquent conversation.
- Promoted critical thinking to build subject engagement and interaction.
Online Coding/Graphic Design Instructor
Libertas College Prep
12.2020 - 12.2021
- Mentored 3rd, 4th, and 5th-grade students from low-income families utilizing free resources provided by the school.
- Addressed diverse learning styles by utilizing various teaching methods like demonstrations, critiques, and one-on-one guidance.
- Introduced software updates and design tools as they became available, ensuring students remained competitive in the job market.
- Maintained up-to-date knowledge of industry trends and tools, ensuring instruction remained relevant and engaging for students.
- Assisted students in building their professional networks by connecting them with alumni working in the field of graphic design.
- Enhanced student understanding of graphic design principles by incorporating hands-on projects and real-world examples into lessons.
- Provided personalized feedback on student work, enabling them to refine their skills and produce high-quality design portfolios.
- Managed course website, uploading lecture materials and resources for students to access outside of class.
- Consistently received positive evaluations from students, reflecting effectiveness as a Graphic Design Instructor.
- Used technology in classrooms to integrate technology and multimedia tools into art lessons and enhance student learning.
- Communicated with parents to maintain regular communication about student progress and any concerns.
Head Waiter
Black Bear Diner
02.2015 - 11.2020
- Checked identification for minimum age for sale of alcoholic beverages.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Successfully resolved customer complaints, ensuring satisfaction and maintaining a positive atmosphere.
- Upheld high standards of professionalism when dealing with customer issues, supporting serving staff, and waiting on tables.
- Supervised server staff and simultaneously served personal section of tables.
Restaurant Shift Manager
Panda Express
01.2009 - 03.2015
- Excelled in every store position and regularly backed up front-line staff.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Contributed to the development of new operational procedures that streamlined processes, resulting in improved overall productivity.
- Maintained a clean and welcoming dining environment, conducting regular inspections to ensure adherence to health and safety standards.
- Reduced employee turnover by fostering a positive work culture that emphasized teamwork, communication, and mutual support among staff members.
- Observed cash handling and security procedures during shifts to recognize and address issues with staff.
- Demonstrated strong leadership by setting a positive example for team members, consistently adhering to company policies and maintaining an unwavering commitment to excellent customer service.
- Addressed customer concerns, complaints and questions, resulting in outstanding customer service ratings.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Technical Support Representative
AT&T
03.2013 - 02.2015
- Resolved complex technical problems through effective troubleshooting techniques, enhancing the user experience.
- Managed challenging customer situations with diplomacy and professionalism, often turning negative experiences into positive outcomes.
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
- Boosted first-call resolution rates with efficient problem-solving skills and deep product knowledge.
Cook
Cafe Rio
04.2008 - 06.2013
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Customer Service Representative
Humana
09.2012 - 03.2013
- Handled customer inquiries and suggestions courteously and professionally.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Updated account information to maintain customer records.
Education
Associate of Applied Science - Computer Science
Salt Lake Community College
Salt Lake City, UT12.2015
High School Diploma -
High School Graduate
Aguascalientes, MX06.1998
Skills
- Print design
- Design thinking
- Layout Design
- Visual storytelling
- Teaching strategies
- Classroom Management
- Interactive Teaching
- Student Engagement
- Digital Photography
- Photo editing
- Adobe Photoshop
- Retouching and color correction
- Video Editing
- Customer Service
- Social Media Design
- Strong Work Ethic
- Guest Engagement
- Exceptional customer service
Accomplishments
- Awarded first place in the State Art Competition for Middle Schools.
- Featured in TV Magazine Mexico for outstanding work in the World Cup Mascot Drawing Competition.
- Recipient of the Art Scholarship from Salt Lake Community College.
Hobbies
- Art : Enjoy drawing and painting in various mediums.
- Photography : Passionate about capturing landscapes, focusing on vibrant colors, shadows, and reflections.
- Soccer : Enthusiastically coached my child's soccer team and currently coach him at home.
- Technology : Excited about learning new coding and design technologies.
- Dancing : Love exploring and practicing various dance styles.
- Languages : Enjoy learning new languages from different cultures.
- Fashion Design : Interested in designing clothing, from t-shirts to hats.
Languages
English
Full Professional
Spanish
Native or Bilingual
Portuguese
Limited Working
Timeline
Server/Bartender
Chilis's Bar And Grill
10.2021 - Current
Online Coding/Graphic Design Instructor
Libertas College Prep
12.2020 - 12.2021
Photographer
Self Employed
07.2017 - Current
Graphic Design/Web Design
Self Employed
07.2016 - Current
Head Waiter
Black Bear Diner
02.2015 - 11.2020
English as a Second Language Teacher
Self Employed
01.2015 - Current
Technical Support Representative
AT&T
03.2013 - 02.2015
Customer Service Representative
Humana
09.2012 - 03.2013
Restaurant Shift Manager
Panda Express
01.2009 - 03.2015
Cook
Cafe Rio
04.2008 - 06.2013
Associate of Applied Science - Computer Science
Salt Lake Community College
High School Diploma -
High School Graduate