Kiara Plumb
Iowa City,IA
Summary
I am very organized and dependable. I have been successful with managing multiple priorities, while maintaining a positive attitude. I am passionate about offering support for emotional, physical, and mental needs for others. I am caring, vigilant, and devoted to establishing trust and rapport with others to complete daily tasks and enhance the quality of lives. I have been very successful at thriving in high stress and high pressure environments. Over the last three years I have dedicated my life to learning the basic principles of law and legal terminology and I am ready to apply my knowledge in professional settings.
Overview
4
4
years of professional experience
Work History
Direct Support Professional
REM Iowa
10.2020 - Current
- Assisted disabled clients to support independence and well-being.
- Maintained clean, safe and well-organized patient environment.
- Monitored progress and documented patient health status changes to keep care team updated.
- Administered medication as directed by physician.
- Supervised daily activities and provided assistance to staff.
- Developed rapport to create safe and trusting environment for care.
- Led patient or group recreational activities for enhanced patient outcomes.
- Minimized injuries to staff or patients through support or restraint to control patient movements.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted with daily living activities, running errands and household chores.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Transported clients to and from medical appointments with safety and efficiency.
- Provided compassionate and patient-focused care to cultivate well-being.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Completed regular check-ins and progress report for each client.
- Provided staff coaching, mentoring and consultation to enhance performance and professional development.
Certified Tanning Consultant
Sun Tan City
05.2020 - 10.2020
- Educated clients on health and safety of tanning facilities and procedures.
- Utilized knowledge of tanning products and skin types to tailor customers' tanning experiences.
- Maintained clean and stocked front counter area.
- Informed and demonstrated how to use tanning equipment to new clients.
- Updated computer system with client schedules, inventories and spa information.
- Sold company product to clients to increase salon profits.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Provided staff coaching, mentoring and consultation to enhance performance and professional development.
- Handled incoming information requests for several busy executives.
- Carried out day-day-day duties accurately and efficiently.
Server
Jethro's BBQ
07.2019 - 01.2020
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Answered customers' questions, recommended items and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Education
Associate of Science - Paralegal
Kirkwood Community College
Cedar Rapids, IA05.2024
High School Diploma -
Liberty High School
North Liberty, IA 05.2019
Skills
- Personalized Support
- Accurate and Thorough Documenting
- Attentive to People
- Problem Identification
- Review Cases
- Creative Thinking
- Communication Assistance
- Behavior Redirection
- Crisis Management
Timeline
Direct Support Professional
REM Iowa
10.2020 - Current
Certified Tanning Consultant
Sun Tan City
05.2020 - 10.2020
Server
Jethro's BBQ
07.2019 - 01.2020
Associate of Science - Paralegal
Kirkwood Community College
High School Diploma -
Liberty High School
Similar Profiles
Genevieve C. DowdingGenevieve C. Dowding
Program Supervisor at REM IowaProgram Supervisor at REM Iowa
Malik VanceMalik Vance
Direct Support Professional at REM IowaDirect Support Professional at REM Iowa
Eliya YohanaEliya Yohana
Host Home Provider at REM IowaHost Home Provider at REM Iowa