Dynamic professional with a versatile background in customer service and real estate. Known for exceptional client relationship management and effective staff training, committed to enhancing customer satisfaction and driving business success.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Personal Shopper
Sams Club
Grand Prairie
01.2021 - Current
Trained new staff on personal shopping services, fostering effective customer interactions and service quality.
Organized merchandise displays to enhance accessibility and create inviting shopping environment.
Operated pallet jacks for efficient movement of orders throughout warehouse.
Scanned and loaded items into trailers and vehicles for outgoing shipments.
Real Estate Agent
Keller Williams
Arlington
12.2022 - 02.2024
Guided clients through property buying and selling processes.
Facilitated property showings and open houses for prospective buyers.
Managed client relationships to ensure satisfaction and retention.
Conducted market research to identify real estate trends.
Managerial intern
Sams club
Grand Prairie
11.2020 - 01.2021
Collaborated with management to foster associate engagement and contribute to organizational planning.
Established project goals to track progress and assess outcomes effectively.
Guided customers through product inquiries and store navigation to enhance shopping experience.
Stocked shelves with merchandise to maintain organized displays.
Server
Taco Cabana
Lancaster
05.2018 - 08.2020
Provided excellent customer service in fast-paced dining environment.
Resolved customer complaints promptly to enhance dining experience.
Communicated effectively with team to ensure smooth operation during shifts.
Education
BBA - Business Administration And Management
Texas Southern University
Houston, TX
05-2021
Skills
Customer service
Team collaboration
Conflict resolution
Inventory management
Food safety standards
Sales strategy
Client relationship
Staff training
Certification
Real Estate License Texas Real Estate Commission(TREC) 2022