Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kiara Romo

Phoenix,AZ

Overview

3
3
years of professional experience

Work History

Beauty Advisor

Ulta Beauty
03.2023 - 11.2023
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
  • Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
  • Processed payments, entering sales in register for prompt customer service.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
  • Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.

Authenticator

TheRealReal
01.2022 - 01.2023
  • Worked effectively in fast-paced environments.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Communicated product value convincingly by emphasizing unique features, quality materials, and craftsmanship.
  • Paid attention to detail while completing assignments.
  • Authenticating luxury goods, paying attention to details to ensure no counterfeit

Receptionist

Marcelo’s Az Barbershop
05.2021 - 11.2021
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.

Education

Diploma -

Tolleson Union High School
Tolleson, AZ
05.2021

Skills

  • Customer service
  • Organization and multitasking
  • Cash handling
  • Team collaboration
  • Sales expertise
  • Customer engagement
  • Flexibility and adaptability
  • Client relationship building
  • Customer consultation
  • Attention to detail
  • Clear Communication Abilities
  • Bilingual communication

Languages

Spanish
Native or Bilingual

Timeline

Beauty Advisor

Ulta Beauty
03.2023 - 11.2023

Authenticator

TheRealReal
01.2022 - 01.2023

Receptionist

Marcelo’s Az Barbershop
05.2021 - 11.2021

Diploma -

Tolleson Union High School
Kiara Romo