Kiara Romo
Phoenix,AZ
Overview
3
3
years of professional experience
Work History
Beauty Advisor
Ulta Beauty
03.2023 - 11.2023
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
Authenticator
TheRealReal
01.2022 - 01.2023
- Worked effectively in fast-paced environments.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Communicated product value convincingly by emphasizing unique features, quality materials, and craftsmanship.
- Paid attention to detail while completing assignments.
- Authenticating luxury goods, paying attention to details to ensure no counterfeit
Receptionist
Marcelo’s Az Barbershop
05.2021 - 11.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
Education
Diploma -
Tolleson Union High School
Tolleson, AZ05.2021
Skills
- Customer service
- Organization and multitasking
- Cash handling
- Team collaboration
- Sales expertise
- Customer engagement
- Flexibility and adaptability
- Client relationship building
- Customer consultation
- Attention to detail
- Clear Communication Abilities
- Bilingual communication
Languages
Spanish
Native or Bilingual
Timeline
Beauty Advisor
Ulta Beauty
03.2023 - 11.2023
Authenticator
TheRealReal
01.2022 - 01.2023
Receptionist
Marcelo’s Az Barbershop
05.2021 - 11.2021
Diploma -
Tolleson Union High School