Kiara Santiago
Cortlandt Manor,NY
Summary
Detail-oriented individual with 6 years of experience in managing patient data and enhancing workflow efficiency in healthcare settings. Demonstrates exceptional communication skills, analytical thinking, and attention to detail to ensure accurate medical records and improve patient care quality. Adept at facilitating teamwork and implementing advanced methodologies to boost service standards and reduce errors.
Overview
6
6
years of professional experience
Work History
Clinical Information Manager
New York-Presbyterian Medical Group
, NY
11.2022 - Current
- Manage patient data, ensuring accurate medical records and enhancing workflow efficiency.
- Facilitate information exchange among healthcare professionals, promoting teamwork and service standards.
- Meticulously oversee patient data accuracy, implementing robust quality control measures to ensure compliance and reduce errors.
- Provided training to staff on the use of clinical information systems.
Medical Assistant
Brickell Cosmetic Center & Spa
Miami, FL
01.2022 - 06.2022
- Assisted in patient care, ensuring accurate medical records, and improving patient satisfaction rates.
- Administered medications and performed routine clinical tasks, enhancing workflow efficiency.
- Collaborated with the healthcare team to streamline patient intake processes, reducing wait times.
- Ordered medical supplies, maintained inventory logs, and restocked exam rooms when needed.
Medical Scribe
CityMD Urgent Care Center
, NY
08.2020 - 08.2021
- Recorded patient data, medical histories, and treatment plans with precision into the Electric Medical Record system, ensuring compliance.
- Collaborated with healthcare providers to enhance documentation efficiency and minimize errors.
- Implemented digital note-taking to accelerate information capture and improve data accessibility.
- Translated complex medical information into clear patient records, aiding care coordination.
Sales Associate
Zara
Miami, FL
08.2018 - 05.2019
- Enhanced sales with personalized service and efficient inventory management, consistently meeting targets.
- Implemented visual merchandising strategies, streamlined checkout processes, and boosted customer satisfaction.
- Built strong team relationships, supported colleagues during peak periods, and participated in cross-functional projects.
Education
Bachelor of Science - Biology
Barry University
Miami, FL12-2021
Skills
- Interpersonal and written communication
- Customer Service
- Attention to Detail
- Adaptability
- Teamwork and Leadership
- Time Management
- Leadership
- Web Content Creation
- Digital Proficiency
- Analytical Thinking
- Data organization
Languages
Spanish
Professional
Timeline
Clinical Information Manager
New York-Presbyterian Medical Group
11.2022 - Current
Medical Assistant
Brickell Cosmetic Center & Spa
01.2022 - 06.2022
Medical Scribe
CityMD Urgent Care Center
08.2020 - 08.2021
Sales Associate
Zara
08.2018 - 05.2019
Bachelor of Science - Biology
Barry University
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