Kiara Scott
Martinsville,OH
Summary
Dynamic and results-oriented professional with a proven track record at Country Kitchen, adept in enhancing guest experiences and streamlining operations. Excelled in safe food handling and exceptional customer service, significantly improving satisfaction and operational efficiency. Skilled in training staff and managing inventory, demonstrating a strong work ethic and leadership.
Overview
3
3
years of professional experience
Work History
Kitchen Supervisor
Country Kitchen Restaurant
04.2022 - Current
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Trained new team members on kitchen procedures, safety protocols, and company standards.
- Controlled food costs and managed inventory.
- Maintained high sanitation standards through routine cleaning protocols and adherence to health regulations.
- Monitored food preparation, production, and plating for quality control.
- Assisted in menu development, considering seasonal ingredients, customer preferences, and profitability goals.
- Collaborated with front-of-house staff to ensure seamless guest experiences from order placement to meal delivery.
Server
Country Kitchen Restaurant
Lebanon Ohio
08.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Education
High School Diploma - Digital Arts
Laurel Oaks Career Campus
Wilmington OH05.2024
Highschool Deploma -
Wilmington Highschool
Wilmington, OH05.2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Server
Country Kitchen Restaurant
08.2022 - Current
Kitchen Supervisor
Country Kitchen Restaurant
04.2022 - Current
High School Diploma - Digital Arts
Laurel Oaks Career Campus
Highschool Deploma -
Wilmington Highschool