Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunity to expand skills while facilitating company growth.
Overview
8
8
years of professional experience
Work History
Sales Representative
Johnson Brothers of Nevada
Las Vegas, NV
05.2024 - Current
Properly plan and execute sales initiatives.
Handle all customer-related issues in a prompt and professional manner.
Full understanding of products and pricing schedules.
Achieve assigned company objectives and successfully grow business.
Focus on merchandising basics, such as display size and location, shelf position and standards, cold boxes, counters, windows, and anywhere else consumers can be impacted.
Developed and maintained relationships with customers to ensure repeat business.
Customer Service Representative
Lincare Holdings
Las Vegas, NV
01.2024 - 05.2024
Answered incoming calls and emails, providing frontline customer support or assistance with products and services
Maintained detailed records of customer interactions, transactions and comments for future reference
Verified insurance coverage and obtained prior authorizations for active orders as needed
Review patient charts to identify if medical condition correlates with need of supplies and/or equipment
Tracked orders from start to finish to ensure timely delivery of medical supplies and/or equipment
Case Manager
American Tax Service
Las Vegas, NV
09.2023 - 01.2024
Manage a high call volume caseload, ensuring clients receive prompt and professional assistance
Communicate with clients to gather necessary financial and tax information
Liaise with Tax Attorneys, Enrolled Agents, and other tax professionals
Prepare and submit financial statements and other resolution documents
Handle client inquiries and concerns with empathy and professionalism
Sales Representative
Southern Glazer's Wine and Spirits
Las Vegas, NV
03.2022 - 09.2023
Identified opportunities for cross-selling additional products and services
Managed inventory levels by ordering sufficient stock for each account
Reviewed monthly performance against targets set by management team
Answered inquiries from customers regarding features of products and services offered
Developed and maintained relationships with existing accounts to ensure customer satisfaction
Merchandiser
Southern Glazer's Wine and Spirits
Las Vegas, NV
06.2021 - 03.2022
Arranged items in favorable positions to optimize sales
Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
Assisted in moving and gathering product for assigned displays
Kept work area clean and organized to optimize productivity
Inventory Control Manager
Smith's Food & Drug Stores
Las Vegas, NV
05.2018 - 06.2021
Conducted regular physical counts of all products in inventory, reconciling discrepancies with computerized records
Monitored warehouse storage and ensured compliance with company standards
Maintained accurate and updated records to evaluate shrinkage
Received and verified incoming shipments for accuracy of items, quantities, and condition
Grocery Clerk
Smith's Food & Drug Stores
Las Vegas, NV
11.2016 - 05.2018
Processed online orders and ensured timely delivery of items
Organized backroom storage areas for efficient access to customer orders
Provided ongoing training for new staff members
Processed payments and handled exchanges, returns and refunds according to company policy