Summary
Overview
Work History
Education
Skills
Timeline
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Kiara Torres

Cicero,IL

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

2
2
years of professional experience

Work History

Barista

Starbucks
08.2023 - Current
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.

Cashier/Team Member

Portillos
06.2021 - Current
  • Met customer needs through polite, friendly and attentive service.
  • Cleaned and sanitized cashier workstation and scanning area.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Trained new cashier team members in customer service and money handling processes.
  • Worked with other associates to support cashiers and management needs.
  • Addressed and resolved complaints quickly to maintain customer satisfaction.
  • Counted cash drawers before and after shifts to verify accuracy and report discrepancies.

Bakery Associate

Sam's Club
03.2023 - 08.2023
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
  • Provided superior customer service to promote guest satisfaction, brand loyalty, and consistent revenue.

Education

High School Diploma -

Morton East High School
Cicero, IL
06.2023

Skills

  • Up-Selling
  • POS Systems
  • Espresso Machine Operation
  • Opening and Closing Duties
  • Cash Handling
  • Menu Memorization
  • Friendly and Outgoing
  • Fluent in Spanish

Timeline

Barista

Starbucks
08.2023 - Current

Bakery Associate

Sam's Club
03.2023 - 08.2023

Cashier/Team Member

Portillos
06.2021 - Current

High School Diploma -

Morton East High School

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Kiara Torres