Kiara Torres
Lousiville,KY
Summary
Dynamic and goal-oriented professional with a proven track record at ABM Industries, excelling in customer service and operational efficiency. Skilled in staff training and development, I effectively communicate and collaborate with teams to enhance performance. Proficient in logistics management, ensuring timely and safe transportation of passengers and packages.
Overview
4
4
years of professional experience
Work History
Non CDL Crew Van Shuttle Driver
ABM Industries
06.2024 - Current
- Operated shuttle vehicles safely in compliance with company regulations and traffic laws.
- Coordinated catering assistance for passengers to ensure satisfaction during flights.
- Conducted routine vehicle inspections to maintain safety standards and operational readiness.
- Provided exceptional customer service by addressing passenger inquiries and concerns promptly.
- Guaranteed punctuality in passenger pickups and drop-offs.
Package Handler
UPS
06.2024 - 06.2025
- Loaded packages efficiently to maintain workflow and productivity.
- Transported packages weighing up to 130 pounds with efficiency and care.
- Followed safety protocols to ensure a secure working environment for team members.
- Sorted packages according to destination, optimizing delivery routes and efficiency.
- Oversaw proper weighing of hazardous materials and ensured timely placement in containers.
- Managed logistics operations to ensure all packages reached designated destinations by sorting completion.
- Executed timely closure and push-off of cans to ensure efficient flight operations.
Server/ Hostess
Cracker Barrell
12.2023 - 11.2024
- Provided exceptional customer service, ensuring satisfaction and repeat business.
- Assisted in menu knowledge, guiding guests through dining options effectively.
- Managed multiple tables efficiently during peak hours, enhancing workflow and service speed.
- Communicate with kitchen staff to ensure customer happiness.
Supervisor
Moes Southwestern Grill
06.2022 - 07.2023
- Supported operational efficiency by monitoring compliance with safety standards and procedures.
- Coordinated scheduling activities to ensure seamless operational flow.
- Developed and delivered training sessions aimed at improving employee performance and job satisfaction.
- Responsible for accurately closing cash drawers to ensure financial integrity.
- Prepared and optimized workspaces to facilitate smooth operations for the upcoming morning shift.
Education
Fern Creek High School
Louisville Skills
- Staff training and development
- Strong communication skills
- Computer skills
- Abobe programming
- Math skills
- Organized
- Excellent multi-tasker
- Effective team player
- Goal-oriented
- Determined
- Patient
Timeline
Non CDL Crew Van Shuttle Driver
ABM Industries
06.2024 - Current
Package Handler
UPS
06.2024 - 06.2025
Server/ Hostess
Cracker Barrell
12.2023 - 11.2024
Supervisor
Moes Southwestern Grill
06.2022 - 07.2023
Fern Creek High School