Kiara Toscano
Henderson
Summary
Enthusiastic and creative professional that adapts under pressure and delivers exceptional service. Hardworking bartender with experience in large-scale casual dining establishments whose committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes. Works extremely well under pressure in high volume environments.
Overview
10
10
years of professional experience
Work History
Night-life Bartender
Corner Bar Management
03.2022 - Current
- Adheres to state laws regarding alcoholic beverage services and customer regulations.
- Keeps bar presentable and well-stocked to meet customer needs.
- Follows alcohol awareness procedures for preventing excessive guest intoxication.
- Obtained cash bank and stocked service bar to prepare for operation.
- Provide bar patrons with superior service during peak hours using interpersonal skills and drink-making knowledge to cultivate a loyal clientele.
ASSISTANT RESTAURANT MANAGER
TALIAS STEAKHOUSE
01.2019 - 01.2021
- Managed scheduling, onboarding/training of new hires, developed strategies for better workplace efficiency and goal achievement, conducted employee performance reviews.
BARTENDER/SERVER
MOJO RESAURANT
01.2017 - 01.2019
- Facilitated positive customer interactions in a fast-paced establishment, developed strong relationships with staff to enhance overall customer experience, provided prompt and consistent service according to MOJO standards.
BARTENDER/SERVER
BLEND ON THE WATER
01.2016 - 01.2018
- Managed POS systems, prepared drinks according to restaurant standards, developed a strong knowledge of the entire menu, provided positive guest experience, and developed rapport with regular patrons.
Education
BACHELOR OF ARTS - ENVIRONMENTAL STUDIES
HOBART & WILLIAM SMITH COLLEGES
Geneva, NY05.2016
Skills
- Customer Service
- Leadership
- Conflict Management
- Health codes compliance
- Recipe and menu memorization
- Safe service compliance
- Cash and credit transactions
- Craft cocktail preparation
- Clear and effective communication
- Food service and menu design
- Proficient in mixology
LANGUAGES
SPANISH
PORTUGESE
Timeline
Night-life Bartender
Corner Bar Management
03.2022 - Current
ASSISTANT RESTAURANT MANAGER
TALIAS STEAKHOUSE
01.2019 - 01.2021
BARTENDER/SERVER
MOJO RESAURANT
01.2017 - 01.2019
BARTENDER/SERVER
BLEND ON THE WATER
01.2016 - 01.2018
BACHELOR OF ARTS - ENVIRONMENTAL STUDIES
HOBART & WILLIAM SMITH COLLEGES