Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kiara Washington

Arlington,TX

Summary

Compassionate medical professional with 5+ years of experience I am seeking a position that will allow me to utilize my skills, training, a strong work ethic individual that can offer professional service, great customer service and knowledge.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Phlebotomist

Quest Diagnostics
01.2022 - Current
  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
  • Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.

Phlebotomist

BioStat Laboratory
06.2023 - 12.2023
  • Traveling to rehabilitations centers for route/Stat blood draws
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.

Phlebotomist

Carter BloodCare
05.2019 - 01.2022
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Addressed questions and concerns to educate patients on collection process and procedures.

Warehouse Associate

Poly-America LP
12.2016 - 05.2019
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Performed inventory control, such as counting, and stocking merchandise.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.

Customer Service Representative

Aetna
10.2015 - 06.2016
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.

Caregiver

Happy Days Home Health
08.2014 - 05.2015
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.

Education

High School Diploma -

Mansfield Summit High School
Arlington, TX
06.2015

Skills

  • Data Entry
  • Quality control guidelines
  • Medical Records Management
  • Customer Service
  • Patient Relations
  • Presenting
  • Listening
  • Active Listening

Certification

  • PT - Phlebotomy Technician

Timeline

Phlebotomist

BioStat Laboratory
06.2023 - 12.2023

Phlebotomist

Quest Diagnostics
01.2022 - Current

Phlebotomist

Carter BloodCare
05.2019 - 01.2022

Warehouse Associate

Poly-America LP
12.2016 - 05.2019

Customer Service Representative

Aetna
10.2015 - 06.2016

Caregiver

Happy Days Home Health
08.2014 - 05.2015

High School Diploma -

Mansfield Summit High School

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Kiara Washington