Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kiarash Samaliazad

Fort Myers,FL

Summary

Dynamic Front Desk Agent with proven expertise in customer service and problem-solving gained at Planet Fitness Gym. Excelled in managing high-volume periods while enhancing guest satisfaction and encouraging return visits through exceptional service. Skilled in cash handling and fluent in multiple languages, I am adept at teamwork and collaboration, ensuring smooth operations and positive guest experiences.

I am a friendly and outgoing individual with a knack for creating welcoming environments. I possess a strong understanding of customer service principles and excellent communication skills, which allow me to ensure seamless operations and positive guest interactions. I enjoy working closely with team members to deliver a positive guest experience and have valuable experience as a Front Desk Agent in a busy and successful setting.

Overview

2
2
years of professional experience

Work History

Front Desk Agent

Planet Fitness Gym
07.2023 - Current
  • Collecting deposits, fees, and payments.
  • Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
  • Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
  • Check in members and verify membership status.
  • Resolved guest issues promptly, resulting in positive feedback and return visits.

Education

Pharmacy

Florida SouthWestern State College
Fort Myers, FL
06.2025

Skills

  • Customer service
  • Problem-solving skills
  • Cash handling
  • Time management
  • Listening skills
  • Problem-solving

Languages

Persian
Native or Bilingual
English
Native or Bilingual

Timeline

Front Desk Agent

Planet Fitness Gym
07.2023 - Current

Pharmacy

Florida SouthWestern State College
Kiarash Samaliazad