Kiara Y Lopez
Pennsauken,NJ
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
10
10
years of professional experience
Work History
Nail Technician
Self Employed Services
Pennsauken, New Jersey
01.2021 - Current
- Provided personalized nail care services to diverse clientele.
- Collaborated with clients to create personalized nail art designs that matched their style preferences.
- Utilized various nail enhancement techniques including acrylics and gels.
- Guided clients on proper nail care and maintenance practices, enhancing their overall nail health and satisfaction.
- Delivered exceptional customer service through engaging and friendly interactions with clients, fostering loyalty and satisfaction.
- Optimized scheduling to accommodate high volume of daily customers, ensuring timely and efficient nail services.
- Completed daily customer appointments and updated master schedule.
Store Supervisor
TD Bank
Cherry Hill, New Jersey
09.2015 - 03.2025
- Supervised daily store operations, ensuring compliance with company policies to maintain operational integrity.
- Trained and motivated employees, fostering professional skill development to enhance team capabilities.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Coordinated staff schedules during peak hours to effectively meet customer demand and improve service levels.
- Implemented promotional displays to increase product visibility and sales engagement.
- Answered customer queries and complaints and provided prompt solutions.
Education
High School Diploma -
Penn Tech
Pennsauken, NJ06-2008
Skills
- Customer relationship management
- Store operations supervision
- Staff training
- Problem solving
- Customer service
- Team leadership
Timeline
Nail Technician
Self Employed Services
01.2021 - Current
Store Supervisor
TD Bank
09.2015 - 03.2025
High School Diploma -
Penn Tech