Kiaris Taveras Duran
Kissimmee
Summary
Personable and organized individual with talent for managing administrative tasks and maintaining positive office environment. Knowledge of office software and data entry coupled with strong attention to detail ensures accurate and timely completion of tasks. Committed to supporting efficient office operations and providing exceptional service.
Overview
3
3
years of professional experience
Work History
Clerical Aide
Brooklyn Center for Psychotherspy
04.2025 - Current
- Prepared mail and packages for shipment, pickup, and courier services to expedite delivery.
- Handled confidential documents with discretion to protect sensitive company information.
- Reduced errors in data entry tasks by double-checking work before submission or distribution.
- Maintained up-to-date databases, ensuring accurate recordkeeping and easy access to information.
- Improved workflow efficiency by implementing new filing systems for physical and digital documents.
- Performed quality control checks on outgoing correspondence to maintain professional standards within all written communications.
- Input data into spreadsheets and databases.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Created and maintained detailed records of all office activities.
- Assisted in streamlining administrative processes for faster response times and increased productivity.
Restaurant Waiter
Slice of New York Pizzeria
06.2024 - 04.2025
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Cultivated warm relationships with regular customers.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Developed strong rapport with regular customers, encouraging repeat visits and loyalty to the establishment.
- Utilized time management skills to prioritize tasks effectively during busy shifts, ensuring prompt attention to all guests'' needs.
- Adhered to company guidelines and safety protocols for proper food handling and presentation.
- Assisted in training new waitstaff members, contributing to a cohesive team environment.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Customer Service Representative
Bravo Supermarket
06.2023 - 05.2024
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Maintained detailed records of customer interactions, contributing to comprehensive database for future reference.
- Resolved escalated customer issues, restoring confidence in company's commitment to service excellence.
- Addressed customer inquiries to ensure satisfaction and foster positive service experience.
Cashier
Unidos Supermarket
11.2022 - 05.2023
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Improved efficiency, organized checkout area for optimal workflow.
Education
EKG Technician -
Adventhealth University
Orlando, FL01-2026
High School Diploma -
Main St High School
Kissimmee, FL05-2023
Skills
Filing systems
File organization
Reception duties
Task delegation
Report preparation
Work prioritization
Customer service
Positive attitude
Time management
Data entry
Verbal communication
Verbal and written communication
Mail handling
Valid Driver's license
Team bonding
Quality assurance
Administrative support
Medical records management
Filing and data archiving
[Spanish] fluencys
Clerical support
Strong problem solver
Timeline
Clerical Aide
Brooklyn Center for Psychotherspy
04.2025 - Current
Restaurant Waiter
Slice of New York Pizzeria
06.2024 - 04.2025
Customer Service Representative
Bravo Supermarket
06.2023 - 05.2024
Cashier
Unidos Supermarket
11.2022 - 05.2023
EKG Technician -
Adventhealth University
High School Diploma -
Main St High School