Kiarra Olea
The Bronx
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Front Desk Agent
Planet Fitness
The Bronx
06.2023 - Current
- Inputted guest information into computer system accurately and securely.
- Addressed customer needs in a timely manner.
- Resolved customer complaints promptly and courteously.
- Managed cash drawer responsibly throughout shift.
- Answered phones, responded to inquiries, and took messages.
Assistant Manager
TJX Companies
Totowa
01.2022 - 06.2023
- Supervised daily operations including scheduling shifts, assigning duties.
- Developed a system for tracking inventory and ordering supplies as needed.
- Resolved conflicts between team members in an effective manner.
Crew Member
Chipotle
Manhattan
08.2020 - 01.2022
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Performed cashier duties such as taking orders, collecting payments and providing change.
Education
Some College (No Degree) - Nursing
Bronx Community College
Bronx, NYCertificate - CNA
ABC Training School
Bronx, NYSkills
- Customer service
- Conflict management
- Guest services
- CPR certification
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Front Desk Agent
Planet Fitness
06.2023 - Current
Assistant Manager
TJX Companies
01.2022 - 06.2023
Crew Member
Chipotle
08.2020 - 01.2022
Some College (No Degree) - Nursing
Bronx Community College
Certificate - CNA
ABC Training School