Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Employment Interest
Timeline
BusinessAnalyst
Kiarrai Rather

Kiarrai Rather

Plymouth,MA

Summary

Highly motivated and versatile professional with a strong interest in part-time and full-time employment opportunities. Adapts quickly to new environments and efficiently manages multiple tasks. Proven track record of delivering exceptional customer service and maintaining positive client relationships. Committed to continuously expanding knowledge and skills to contribute to the success of a dynamic organization.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Sales Representative

Sunrun
05.2024 - 03.2025
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
  • Collaborated with marketing to create impactful promotional materials for increased brand awareness.
  • Utilized social media platforms to engage with potential customers and build brand awareness.
  • Utilized CRM software to manage client information, track leads, and monitor sales progress.
  • Cultivated deep understanding of product features to answer questions and overcome objections.
  • Streamlined sales process, reducing time from lead to close.

Barback/To-go

KKatie's Burger Bar
07.2021 - 05.2024
  • Managed financial transactions.
  • Responded to incoming calls.
  • Delivered high-quality meal services.
  • Ensured accurate and timely processing of customer orders.
  • Replenished inventory.
  • Inspected food to ensure quality.
  • Maintained cleanliness in the workspace.

Crew Member

Taco Bell
01.2023 - 02.2024
  • Directed drive-thru operations to ensure efficiency and accuracy.
  • Processed cash transactions.
  • Processed customer requests.
  • Organized inventory.
  • Performed thorough cleaning to maintain a hygienic environment.
  • Crafted variety of meals to high standards.

Server

Sam Diegos
06.2021 - 11.2022
  • Delivered meals to customers.
  • Managed financial transactions.
  • Processed customer orders promptly and accurately.
  • Prepared desserts adhering to strict quality standards.
  • Prepared and served beverages.
  • Managed inventory organization.
  • Maintained cleanliness of assigned work areas.

Crew Member

Dunkin' Donuts
02.2021 - 05.2021
  • Processed customer orders.
  • Greeted all customers.
  • Operated cash register efficiently.
  • Coordinated and processed customer orders.

Team Member

KFC/Taco Bell
06.2020 - 01.2021
  • Oversaw financial transactions.
  • Managed food preparation and service.
  • Enhanced service delivery to customers.
  • Organized merchandise on shelves for optimal visibility and accessibility.
  • Enhanced drive-through service operations.
  • Packaged food items with adherence to quality standards.
  • Processed customer orders efficiently.

Crew Member

Dunkin' Donuts
07.2019 - 12.2020
  • Processed customer orders efficiently.
  • Managed financial transactions.
  • Coordinated and optimized work station setups.
  • Managed inventory replenishment.
  • Maintained machines and dining area.
  • Managed waste disposal processes efficiently.
  • Guided customers in ordering and purchasing food and beverages.

Server

KKatie's Burger Bar
02.2017 - 02.2019
  • Processed customer orders efficiently.
  • Organized merchandise and products.
  • Managed cash transactions efficiently.
  • Prepared food and beverages.
  • Confirmed the correctness of orders.
  • Customer service
  • Crafted a variety of beverages.
  • Maintained cleanliness of station and dining room.
  • Cleared all dishes and utensils efficiently.

Education

Map Academy Charter School
Plymouth, MA
10.2024

Skills

  • Sales
  • Customer service
  • CRM software skills
  • Lead generation
  • Procurement
  • Upselling
  • Merchandising
  • POS

Certification

Food Handler Certification

Personal Information

Work Permit: Authorized to work in the US for any employer

Employment Interest

Interested in part-time & full-time employment

Timeline

Sales Representative

Sunrun
05.2024 - 03.2025

Crew Member

Taco Bell
01.2023 - 02.2024

Barback/To-go

KKatie's Burger Bar
07.2021 - 05.2024

Server

Sam Diegos
06.2021 - 11.2022

Crew Member

Dunkin' Donuts
02.2021 - 05.2021

Team Member

KFC/Taco Bell
06.2020 - 01.2021

Crew Member

Dunkin' Donuts
07.2019 - 12.2020

Server

KKatie's Burger Bar
02.2017 - 02.2019

Map Academy Charter School

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Kiarrai Rather