Kiarstan Presson
Poplar Bluff,Missouri
Summary
Dynamic Case Manager Coordinator with extensive experience at Family Counseling Center, excelling in client advocacy and resource coordination. Proven track record in crisis intervention and effective care plan evaluation, enhancing client outcomes through strong community partnerships and clear communication. Committed to ethical practice and empowering clients to navigate complex social service systems.
Demonstrates excellent communication and organizational skills, with positive and upbeat attitude. Well-versed in client assessment and resource coordination, with strong capabilities in developing individualized care plans and managing client cases. Committed to making meaningful impact by ensuring clients receive support and resources they need to thrive.
Offering strong interpersonal and problem-solving skills, with passion for supporting individuals and families. Brings ability to quickly learn and apply case management principles, contributing to effective client assessments and resource coordination. Ready to use and develop client assessment and coordination skills in [Desired Position] role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Case Manager Coordinator
Family Counseling Center
05.2022 - Current
- Established strong community partnerships to broaden available resources for clients and their families.
- Mentored new case managers, sharing valuable insights from years of hands-on experience in the field.
- Collaborated with the Juvenile office and Children's Division resource providers to offer clients access to community services.
- Intervened in urgent and crisis situations and provided services in compliance with Missouri and federal regulations and laws.
- Contributed substantially to achieving departmental goals through unwavering commitment to excellence in case management and client service.
- Provided ongoing support and advocacy for clients in navigating complex social service systems.
- Monitored progress towards goals regularly, adjusting case management plans as necessary for optimal success.
- Assisted clients in crisis situations by providing immediate intervention and connecting them with relevant resources.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Participated in community events to promote services and engage with public.
Education
Bachelor of Science - Behavioral Health
Evangel University
Springfield, MO08-2024
Associate of Applied Science - Behavioral Health
Three Rivers College
Poplar Bluff, MO05-2022
Skills
- Resource referrals
- Client advocacy
- Ethical practice
- Care plan evaluation
- Discharge planning
- Law enforcement support
- Home visits
- Resource coordination
- Client assessment
- Positive attitude
- Problem-solving
- Time management
- Multitasking and organization
- Critical thinking
- Clear communication
- Direct patient care
- Team collaboration
- HIPAA compliance
- Active listening
- Verbal and written communication
- Case documentation
- Decision-making
- Relationship building
- Patient support
- Case management tracking
- Patient assessments
- Case planning
- Community resources
- Case needs assessment
- Emotional awareness
- Client relationship management
- Care coordination
- Conflict resolution
- Goal setting
- Risk assessment
- Patient management
- Documentation and reporting
- Annual case reviews
- Home visits and inspections
- Intervention plans
- Email and telephone etiquette
- Report writing
- Stress management
- Case management
- Family education
- Performance tracking
- Community outreach
- Family education programs
- Resource management
- Court mandated reporter
- Client empowerment
- Financial support
Certification
- CPR/AED Certification
Languages
English
Full Professional
Timeline
Case Manager Coordinator
Family Counseling Center
05.2022 - Current
- CPR/AED Certification
Bachelor of Science - Behavioral Health
Evangel University
Associate of Applied Science - Behavioral Health
Three Rivers College
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