Kiasia "Ki" Mckoy
Wilmington,NC
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives.
Overview
2
2
years of professional experience
Work History
Patient Account Analyst
Price Waterhouse Cooper
Remote
01.2022 - 07.2022
- Returned checks to customers or retrieved checks returned to customers in error, adjusting accounts and answering inquiries about eros as necessary
- About 80-120 accounts worked a day with less than 5% turnover rate
- Reviewed statement setup requests for accuracy and appropriateness
- Communicated with key client personnel to understand business operations, processes, and functions.
Patient Account Specialist
HCG Healthcare
Remote
05.2021 - 01.2022
- Streamlined patient database by removing inactive patients, updating information, and organizing data
- Communicated with various insurance companies to check claim and payment statuses
- Resolved patient delays and trends with payors through corrective actions to avoid AR aging
- Updated client's accounts with payment details, resolving collections issues.
Interventionist
Classical Charter Schools
Whiteville, NC
07.2022 - 07.2023
- Kept accurate reports, records, and files on individual students
- Continuously pushed for student growth, resulting in ¾ of students receiving a passing score on End of Grade tests
- Encouraged responsibility, cooperation, and mutual respect consistent with district policies and procedures.
Clinical Administrator
Charlie Health
Remote
Current
- Open groups of 150+ clients and ensure technical setup for the day
- Facilitates client and group facilitator virtual entry during treatment session
- Effectively communicates technological difficulties, or clinical concerns with relevant team members through the use of Microsoft Excel
- Provide data breakdown and transfer from therapy sessions.
Education
Master of Science -
East Carolina University
03-2025
Bachelor of Science -
University of North Carolina at Charlotte
12.2021
Skills
- SQL
- Tableau
- Excel
- Teradata
- SASS
- Database Query Languages
- Visualization
- Critical Thinking
- Medical Terminology
- Team Collaboration
References
References available upon request.
Timeline
Clinical Administrator
Charlie Health
Current
Interventionist
Classical Charter Schools
07.2022 - 07.2023
Patient Account Analyst
Price Waterhouse Cooper
01.2022 - 07.2022
Patient Account Specialist
HCG Healthcare
05.2021 - 01.2022
Master of Science -
East Carolina University
Bachelor of Science -
University of North Carolina at Charlotte
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