Kiasia "Ki" Mckoy
Wilmington,NC
Summary
Results-driven healthcare analytics professional with 3 years of experience in utilizing data-driven insights to improve patient outcomes, optimize operational efficiency, and support decision-making in healthcare settings. Skilled in data collection, analysis, and visualization, with expertise in healthcare data management systems, statistical analysis, and predictive modeling.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Clinical Administrator
Charlie Health
07.2023 - Current
- Analyzed large datasets using statistical methods and software programs.
- Collaborated with cross-functional teams on projects related to analytics initiatives.
- Assisted in training staff on how to use analytical tools effectively.
- Identified the needs of patients promptly and efficiently.
- Set specific goals for projects to measure progress and evaluate results.
Interventionist
Classical Charter Schools
06.2022 - 06.2023
- Kept accurate reports, records, and files on individual students.
- Encouraged responsibility, cooperation, and mutual respect consistent with district policies and procedures.
- Completed continuous assessments and documented updates to care to maintain current records.
- Developed strong relationships with students, fostering trust and promoting a positive learning environment.
Patient Account Analyst
Price Waterhouse Cooper
12.2021 - 06.2022
- Returned checks to customers or retrieved checks returned to customers in error; adjusting accounts and answering inquiries about errors as necessary.
- About 80-120 accounts worked a day with less than 5% turnover rate.
- Streamlined patient database by removing inactive patients, updating information, and organizing data.
- Resolved patient delays and trends with payors through corrective actions to avoid AR aging.
Junior Project Manager
HCG Healthcare
06.2020 - 12.2021
- Assisted in leading and managing multiple company-wide projects using advanced tools and concepts.
- Managed expectations of stakeholders by providing timely updates on status of projects as well as any challenges faced during their execution.
- Streamlined data management on Excel which reduced entry errors by 13%.
- Assisted in preparation of project budgets to include staffing and operational needs.
- Coordinated with cross-functional teams to resolve issues promptly and maintain project momentum.
Education
Master of Science - Health Informatics And Information
East Carolina University
05-2025
Bachelor of Science - Health Systems Management
University of North Carolina At Charlotte
12-2021
Skills
- SQL
- Tableau
- Excel
- Teradata
- Database Query Languages
- Visualization
- HIPAA compliance
- Patient care coordination
Accomplishments
- Recognized for leadership in integrating health informatics with administrative processes, resulting in improved patient outcomes, more efficient operations, and data-driven decision-making.
Outstanding Achievement in Health Informatics and Administration (Awarded by Charlie Health)
Affiliations
- Member of Student Health Informatics and Information Management Association (SHIIMA)
Certification
Meta Back-End Developer Certification (Awarded by Coursera)
Timeline
Clinical Administrator
Charlie Health
07.2023 - Current
Interventionist
Classical Charter Schools
06.2022 - 06.2023
Patient Account Analyst
Price Waterhouse Cooper
12.2021 - 06.2022
Junior Project Manager
HCG Healthcare
06.2020 - 12.2021
Meta Back-End Developer Certification (Awarded by Coursera)
Master of Science - Health Informatics And Information
East Carolina University
Bachelor of Science - Health Systems Management
University of North Carolina At Charlotte
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