Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kiauna Williams

Winston-Salem,NC

Summary

Dedicated and compassionate about health care.With progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven ability to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. Working with patients in short term care and also long term care. Also I am seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

20
20
years of professional experience
1
1
Certification

Work History

CNA

Novant Forsyth Medical Center
07.2019 - Current
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.

CNA

Night And Gale Staffing
05.2019 - 07.2019

Going to different nursing faculties when they was short providing care to patients in long term and also short term care.

  • Cared for average of  20 patients per shift  in different  facility, delivering high-quality, efficient support to meet all needs.
  • Transported patients between rooms and appointments or testing locations.
  • Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.

CNA

Michelle Staffing
09.2018 - 05.2019
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.

CNA

GUILFORD HEALTH CARE CENTER
03.2016 - 09.2018
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.

CNA

Villiage Green Nursing Home
01.2014 - 02.2016
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Cleaned and prepared rooms between patients, using aseptic technique to prevent infections and cross-contamination.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Employed mobility devices and medical equipment to lift patients from chairs to beds, following all safety procedures to avoid injuries.
  • Cared for average of 10-15  patients per shift in nursing  facility, delivering high-quality, efficient support to meet all needs.

CNA

Whiteoak Manor Of Kings Mountain
05.2010 - 08.2013
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.

Patient Care Coordinator

Gaffney Family Medicine
09.2004 - 08.2010
  • Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
  • Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
  • Assisted patients with completing necessary paperwork and forms to provide healthcare facilities with essential information to bill for services.
  • Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.

Pharmacy Technician

Cone Health Cancer Center at Wesley Long
Greensboro, NC
08.2022 - 12.2023
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Passionate about learning and committed to continual improvement.
  • Paid attention to detail while completing assignments.
  • Organized and detail-oriented with a strong work ethic.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Developed and maintained courteous and effective working relationships.
  • Learned and adapted quickly to new technology and software applications.
  • Increased patient satisfaction by providing clear explanations of procedures and addressing any concerns or questions promptly.

Education

EKG Technician -

Guilford Technical Community College
Jamestown, NC
09.2021

Phlebotomy

Medical Career
11.2020

CNA

Med Tech
Spartanburg, SC
08.2004

High School Diploma -

Gaffney High School
Gaffney, SC
2003

Skills

  • Patient care
  • Documenting behaviors
  • Infection control and aseptic procedures
  • Patient-focused care
  • Feeding assistance
  • Transporting patients
  • Patient privacy
  • Conducting intakes
  • Observing responses
  • Direct patient care
  • Recording vital signs
  • Measuring bodily fluids
  • Dementia and Alzheimer's knowledge
  • Supporting personal needs
  • Indirect patient care
  • Compassion and Empathy
  • Vital signs monitoring
  • Patient Care
  • Bathing Assistance
  • Basic Life Support
  • Dressing assistance
  • Compassionate communication
  • Patient Transfers

Certification

  • Certified Nurses Aide
  • CPR certified through American Heart Association
  • CET - EKG Technician
  • PT - Phlebotomy Technician

Timeline

Pharmacy Technician

Cone Health Cancer Center at Wesley Long
08.2022 - 12.2023

CNA

Novant Forsyth Medical Center
07.2019 - Current

CNA

Night And Gale Staffing
05.2019 - 07.2019

CNA

Michelle Staffing
09.2018 - 05.2019

CNA

GUILFORD HEALTH CARE CENTER
03.2016 - 09.2018

CNA

Villiage Green Nursing Home
01.2014 - 02.2016

CNA

Whiteoak Manor Of Kings Mountain
05.2010 - 08.2013

Patient Care Coordinator

Gaffney Family Medicine
09.2004 - 08.2010

EKG Technician -

Guilford Technical Community College

Phlebotomy

Medical Career

CNA

Med Tech

High School Diploma -

Gaffney High School
Kiauna Williams