Summary
Overview
Work History
Education
Skills
References
Timeline
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Kiaura Helie

Livermore,CA

Summary

Detail-oriented Phlebotomist with strong track record in painless venipuncture. Highly familiar with centrifugation, aliquoting procedures, and medical terminology. Responsible and hardworking professional dedicated to using compassionate and caring approach to provide outstanding services to patients.

Overview

6
6
years of professional experience

Work History

Phlebotomist

Premise Health
Pleasanton, CA
02.2025 - Current
  • Adheres to patient identification protocol, executes venipunctures, and conducts skin punctures promptly.
  • Enforces asepsis and antisepsis standards to avert patient infections and protect specimen quality.
  • Assesses patient reactions across diverse age groups, including pediatric and geriatric populations.
  • Coordinates lab schedule alongside partnerships with providers to draw patients for physical exams.
  • Controls centrifuges to facilitate specimen processing, operates bar code printer, fax, and supplementary equipment as necessary.
  • Uses Epic for documenting, managing patient check-ins/outs, and arranging subsequent lab appointments.
  • Applies quest diagnostics software to streamline processing of community lab orders acquired from external providers for requisition generation.
  • Uphold safety policies at all times to promote secure workplace conditions.
  • Exhibits sound judgement, practical and effective strategies for problem solving.

Phlebotomist/Apheresis Technician

American Red Cross
Pleasanton, CA
10.2023 - 02.2025
  • Perform venipuncture collection, following established order of draw, confirming patient identification, and maintaining strict hand hygiene protocols between patients.
  • Utilizes Amicus separator machine for effective processing of platelets, plasma, and whole blood employing kits with single or double needles.
  • Ensured proper specimen handling, adhering to safety protocols.
  • Evaluates donor complications during procedures, utilizing saline flush and various methods to reduce reactions
  • Guide donors through health screenings to ensure fulfillment of eligibility requirements.
  • Conducts blood pressure checks, hemoglobin assessments, pulse measurements, height evaluations, temperature recordings, and weight calculations.
  • Maintains and refreshes donor records within database.
  • Provided compassionate and reassuring patient care, explaining procedures clearly to alleviate any anxiety during blood draw.
  • Oversees post collection through secure packing of units under optimal storage conditions and generates required labels for shipping.

Caregiver

In Home Support Services
Santa Cruz, CA
07.2020 - 08.2023
  • Facilitated high-quality patient care in home settings, evidencing skill in handling multiple tasks effectively.
  • Administered medication and monitored health conditions.
  • Facilitated housekeeping functions encompassing meal preparation, thorough cleaning, and running errands.
  • Assisted with bathing, dressing, and personal care requirements.
  • Exhibited care, compassion, and patience during challenging situations.
  • Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.

Education

CPT, Licensed Phlebotomist -

Central Union Adult School
Fremont, CA

HS Diploma -

Santa Cruz High School
Santa Cruz, CA

Skills

  • Basic Life Support (BLS) certification
  • Capillary blood collection
  • Infection control measures
  • Venipuncture procedures
  • Medical terminology
  • Specimen handling
  • Evacuation collection tubes
  • Attention to detail
  • Order of draw
  • Needle safety
  • Needle adapters
  • Customer service expertise
  • Data entry
  • Typing efficiency
  • Biohazard waste management
  • Safety regulations compliance
  • Identifying patients efficiently

References

  • Jeserie Hatfield, (831) 430-8835, Home Health Aide
  • Tawanda Whitley, (510) 987-6146, Mentor
  • Eugene Kuldiner, (415) 531-8684, Supervisor, American Red Cross

Timeline

Phlebotomist

Premise Health
02.2025 - Current

Phlebotomist/Apheresis Technician

American Red Cross
10.2023 - 02.2025

Caregiver

In Home Support Services
07.2020 - 08.2023

CPT, Licensed Phlebotomist -

Central Union Adult School

HS Diploma -

Santa Cruz High School
Kiaura Helie