Kiberom Sebhat
5241 Seminary Rd ,VA
Summary
Drove innovative solutions and strategic growth efforts to support a progressive organizational vision.
Overview
18
18
years of professional experience
Work History
Office Manager
Painfree Chiropractic & Rehab
Washington, DC
01.2011 - Current
- Assisted in interviewing candidates to identify suitable staff. Supported training initiatives to enhance employee skills. Aided in evaluating staff performance to ensure alignment with organizational goals.
- Oversaw accounts payable operations to ensure timely and accurate processing of invoices.
- Attained a 90% collections ratio for all accounts receivable, ensuring financial stability.
- Oversaw timely completion of paperwork by doctors and staff.
- Oversaw compliance initiatives to ensure adherence to regulatory standards.
- Conducted random audits to verify adherence to established protocols.
- Developed and implemented a comprehensive marketing strategy to enhance brand visibility.
- Executed billing processes to ensure timely and accurate invoicing.
- Mastered Practice Mate and Chiro8000 software for efficient practice management.
General Manager of Operations
General Nutrition Centers
Washington, DC
12.2009 - 2014
- Supervised daily operations, guaranteeing alignment with company policies and consistent quality assurance.
- Designed and launched strategic initiatives focused on improving operational processes and fostering customer satisfaction.
- Analyzed inventory trends and implemented strategies to balance stock availability with minimal surplus.
- Implemented strategies with cross-functional teams to improve process efficiency and reduce workflow interruptions.
- Analyzed market trends and developed targeted strategic initiatives to boost productivity and profitability, fostering overall business expansion.
Support Services Specialist
American Bankers Association
Washington, DC
11.2007 - 12.2009
- Facilitated high-quality customer service to enhance client satisfaction and loyalty.
- Led the preparation of comprehensive reports, strategic memos, and detailed financial statements to drive organizational insights.
- Coordinated and sustained effective communication channels among all departments to enhance collaboration.
- Oversaw procurement of office supplies to align with operational requirements. Managed inventory levels of critical office products to support team efficiency.
Education
Bachelor of Science - Health Administration
Susquehanna University
Selinsgrove, PA03.2007
Skills
- Amharic proficiency
- Technical issue resolution
- Office coordination
- Customer service
- System software expertise
- Hardware engineering
- Billing management
- IT desktop assistance
- Compensation management
- Network infrastructure
- Interview techniques
- Accounts payable management
- Data communication protocols
Additional Information
- SKILLS:
- Proficient in Microsoft Word, Excel, PowerPoint, and Database
- Fluent in Amharic and Tigrigna
Timeline
Office Manager
Painfree Chiropractic & Rehab
01.2011 - Current
General Manager of Operations
General Nutrition Centers
12.2009 - 2014
Support Services Specialist
American Bankers Association
11.2007 - 12.2009
Bachelor of Science - Health Administration
Susquehanna University