Kichauni Stinson
Fresno,CA
Summary
Proven Patient Care Technician with a track record of enhancing patient satisfaction and streamlining healthcare workflows, notably at Kaiser Permanente. Skilled in vital signs monitoring and infection control, I excel in adaptable, compassionate care. Demonstrated success in training peers and improving care delivery efficiency, embodying professional growth and patient advocacy.
Overview
6
6
years of professional experience
Work History
Patient Care Technician
Kaiser Permanente
08.2023 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Claims Benefit Specialist
Aetna
02.2022 - 05.2024
- Provided exceptional customer service by addressing client inquiries promptly and professionally.
- Enhanced claim processing efficiency by streamlining workflows and implementing best practices.
- Negotiated settlements on disputed claims, resulting in equitable resolutions for all parties involved.
- Conducted comprehensive audits to identify areas of improvement within the claims process, leading to a more efficient system.
Patient Care Technician
St Agnes Hospital
09.2022 - 02.2023
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
Patient Care Technician
Spring Valley Hospital
11.2018 - 11.2021
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Education
No Degree - Nursing
Fresno City College
Fresno, CANo Degree - Nursing
Nevada State
Las Vegas, NVHigh School Diploma -
Roosevelt High School
Fresno, CA06-2007
Skills
- Vital signs monitoring
- Infection control standards
- ADL support
- Infection prevention
- Hospice and palliative
- Medical terminology knowledge
Timeline
Patient Care Technician
Kaiser Permanente
08.2023 - Current
Patient Care Technician
St Agnes Hospital
09.2022 - 02.2023
Claims Benefit Specialist
Aetna
02.2022 - 05.2024
Patient Care Technician
Spring Valley Hospital
11.2018 - 11.2021
No Degree - Nursing
Fresno City College
No Degree - Nursing
Nevada State
High School Diploma -
Roosevelt High School
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