KIDDER SPILLANE
Boston,MA
Summary
Account manager with 8+ years of experience in SaaS sales, specializing in driving AI product growth. Proven track record of exceeding sales targets and enhancing client relationships. Expertise in developing strategic sales plans and executing effective marketing strategies. Strong analytical skills with a focus on data-driven decision making.
Overview
9
9
years of professional experience
Work History
Enterprise Account Manager
IGEN
Boston, Massachusetts
01.2026 - Current
- Managed $8 million portfolio across 50 accounts, maximizing revenue and client satisfaction.
- Established account management sector to enhance client retention through integrated renewal and customer success functions.
- Liaised between sales and product teams to align strategies and ensure successful execution of objectives.
Enterprise Account Manager/Enterprise CSM
Robin Powered
Boston, MA
01.2022 - Current
- Closed largest deal in company history at $336K, significantly contributing to revenue growth
- Achieved Presidents Club status in 2022 – 110% of $688K annual quota.
- Oversaw full AM and CSM responsibilities, driving UpX selling, conducting QBRs, negotiating complex renewals, delivering product demos, and facilitating user/admin training
- Managed portfolio of 120 enterprise customers, ensuring high satisfaction and retention
Mid Market Account Manager
Robin Powered
Boston, MA
01.2021 - 01.2022
- Achieved 160% of annual sales quota in 2021
- Managed 400 accounts, ensuring customer satisfaction and retention
- Handled renewals and negotiated intricate contracts to secure client commitments
- Collaborated with CSMs to identify upsell and cross-sell opportunities with existing customers
Account Manager
Robin Powered
Boston, MA
01.2021 - 01.2022
- Increased upselling revenue by 15% by identifying upsell opportunities and nurturing customer relationships.
- Managed relationships with 300 small to medium-sized business customers, enhancing customer satisfaction and retention.
SMB Account Executive
Robin Powered
Boston, MA
04.2019 - 12.2020
- Increased the sales pipeline by 30 new opportunities per month through outbound cold calls and inbound leads
- Worked leads from opening discovery call to close
Business Development Representative
Zeroturnaround
Boston, MA
07.2018 - 04.2019
- Executed 100 calls, and 30 emails daily, from Developer to C level
- Discovered 50 qualified leads per week via LinkedIn and ZoomInfo
- Scheduled demos for my AE
Marketing Intern
Brookwood Financial Partners LLC
Beverly, MA
07.2017 - 03.2018
- Developed quarterly marketing decks
- Obtained sponsorship from 10 nonprofit organizations through targeted cold calling campaigns
Education
Bachelor's - Entrepreneurship
Endicott College
Beverly, MA01-2017
Skills
- Consultative Sales
- Contract negotiations
- Account Reviews
- Business Development
- SaaS
- MEDDPICC
Timeline
Enterprise Account Manager
IGEN
01.2026 - Current
Enterprise Account Manager/Enterprise CSM
Robin Powered
01.2022 - Current
Mid Market Account Manager
Robin Powered
01.2021 - 01.2022
Account Manager
Robin Powered
01.2021 - 01.2022
SMB Account Executive
Robin Powered
04.2019 - 12.2020
Business Development Representative
Zeroturnaround
07.2018 - 04.2019
Marketing Intern
Brookwood Financial Partners LLC
07.2017 - 03.2018
Bachelor's - Entrepreneurship
Endicott College