Reliable Medical Support professional with 4 years of experience in a medical environment. Expertly assist with office operations and physician support by gathering patient information, and giving compassionate care to patients. Cheerful during each patient interaction to improve satisfaction ratings and patient retention.
Work History
Optometric Assistant
4 Years 1 Month
Optimeyes | 07.2022 - Current
Scheduled appointments, handled referrals and ordered supplies for optometric practice.
Performed clerical duties, such as word processing, data entry, answering phones and filing.
Performed developmentally appropriate patient care for optometry patients aged 1 to 90.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Nursing Assistant
1 Year 7 Months
Beaumont Hospital | 10.2020 - 05.2022
Documented care actions by completing records and logs in medical software system.
Checked patient vitals such as temperature, blood pressure and blood sugar levels.
Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Patient Transporter
1 Year
Beaumont Hospital | 10.2019 - 10.2020
Maintained confidentiality of patient data and condition to safeguard health information.
Warmly greeted patients and visitors and made each feel welcome.
Provided physical support to patients through diverse types of mobility assistance.
Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
Responded to emergency situations to help with lifting and transporting patients.
Education
High School Diploma
Grosse Pointe North High School | Grosse Pointe Woods, MI | 06.2018