Kidus Damtew

Have extensive knowledge working in multiethnic setting .Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound requests and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities. Diplomatic customer service professional experienced in defining and analyzing customer requests to resolve issues. Accurate in documenting customer concerns and dedicated to maintaining deep knowledge of products and promotions. Confident communicator recognized for consistently receiving excellent customer feedback.