Kieana Flores
Stratford
Summary
I'm looking to advance my customer service skills within the company I'll be working for. I'm willing to learn new skills to continue to advance myself.
I carry an excellent customer service background, i am interested in learning knew skills and new things . I am always willing to try new task, I put pride in to anything i do.
Reliable cashier with background in retail and customer service environments. Known for maintaining speed, accuracy and courtesy under pressure. Strengths include cash handling, POS systems operation, and exceptional customer interaction skills. Contribute to customer satisfaction improvement in previous roles by offering prompt, efficient service.
Diligent professional with excellent multitasking, organizational and time management abilities. Skilled at promoting items and completing customer sales, smoothly suggesting purchases to drive revenue and promoting positive experiences to strengthen customer loyalty. Familiar with merchandise exchange protocols] and adaptable to new processes and procedures.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Cashier/Customer Service
Atlantis Management Group LLC
Bridgeport
11.2023 - Current
- Cashier
- Stocker
- Did some of the managers task as well whenever needed.
Reservationist
MV Transportation
Bridgeport
11.2022 - 11.2023
- I worked as a reservationist/ customer service.
- I was taking high volume of phone calls and scheduling clients as needed.
- In between phone calls i would enter data entry and phone calls via.city busses.
- I took my job seriously because we were handling high priority for senior citizens.
Target Team Member
Target Corporation
Trumbull
08.2014 - 11.2023
- When I first started target I worked flow team , stocking and pushing items.
- I now currently work up front as a cashier , sometimes at guest service.
Cashier/Barista
Dunkin Donuts
Stratford
05.2022 - 11.2022
- Worked efficiently
- Customer service
- Drive thru
- Prepare donuts and drinks
Education
Some college - General Studies / human services
Housatonic Community College
Bridgeport, CTHigh school diploma -
Bunnell High School
Stratford, CTSkills
- Cooking
- Front Desk
- Cash Handling
- Guest Services
- Retail
- POS
- Customer Service
- Café
- Typing
- Serving Experience
- Sales
- Security
- Quick service & fast food restaurant
- Data Entry
- Organizational Skills
- Food Service
- Point of sale
- Cash handling
- Inventory management
- Data entry
- Customer relationship management
- Conflict resolution
- Communication strategies
- Time management
- Team collaboration
- Problem solving
- Attention to detail
- Adaptable learning
- Customer assistance
- Dependability and reliability
Certification
- Food Handler Certification
- Guard Card, 11/01/14, 11/01/23
- Security Officer
- CNA, 03/01/18, 03/01/19
- Driver's License
Additional Information
I'm looking to advance my customer service skills within the company I'll be working for. I'm willing to learn new skills to continue to advance myself.
Willing To Relocate
- Fairfield, CT
- Bridgeport, CT
- Stratford, CT
Timeline
Cashier/Customer Service
Atlantis Management Group LLC
11.2023 - Current
Reservationist
MV Transportation
11.2022 - 11.2023
Cashier/Barista
Dunkin Donuts
05.2022 - 11.2022
Target Team Member
Target Corporation
08.2014 - 11.2023
Some college - General Studies / human services
Housatonic Community College
High school diploma -
Bunnell High School