Kiearra Williams
Brooklyn,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Supervisor
CityMD: Urgent care
Brooklyn, NY
02.2023 - Current
- Evaluated the needs of each position and delegated tasks to optimize overall success.
- Maintained positive working relationship with fellow staff and management.
- Resolved patient complaints and issues promptly, ensuring patient satisfaction.
- Acted as a liaison between upper management and staff, facilitating open communication.
- Supported overall functions of the site, team, and providers with day-to-day operations.
- Ensured compliance with urgent care policies and procedures.
Sales Associate
Polo Big and Tall
Woodbury, NY
09.2018 - 01.2023
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
Education
Associate of Science - Liberal Arts
Suny Orange Community College
Newburgh, NY05-2025
Skills
- Complex Problem-solving
- Training and mentoring
- Goal oriented
- Comprehensive patient care
References
References available upon request.
Timeline
Supervisor
CityMD: Urgent care
02.2023 - Current
Sales Associate
Polo Big and Tall
09.2018 - 01.2023
Associate of Science - Liberal Arts
Suny Orange Community College
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