Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Supervisor
CityMD: Urgent care
Brooklyn, NY
02.2023 - Current
Evaluated the needs of each position and delegated tasks to optimize overall success.
Maintained positive working relationship with fellow staff and management.
Resolved patient complaints and issues promptly, ensuring patient satisfaction.
Acted as a liaison between upper management and staff, facilitating open communication.
Supported overall functions of the site, team, and providers with day-to-day operations.
Ensured compliance with urgent care policies and procedures.
Sales Associate
Polo Big and Tall
Woodbury, NY
09.2018 - 01.2023
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Trained new team members in cash register operation, stock procedures, and customer services.
Answered incoming telephone calls to provide store, products and services information.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Greeted customers and provided exceptional customer service.
Assisted customers with product selection, sizing and styling.
Education
Associate of Science - Liberal Arts
Suny Orange Community College
Newburgh, NY
05-2025
Skills
Complex Problem-solving
Training and mentoring
Goal oriented
Comprehensive patient care
References
References available upon request.
Timeline
Supervisor
CityMD: Urgent care
02.2023 - Current
Sales Associate
Polo Big and Tall
09.2018 - 01.2023
Associate of Science - Liberal Arts
Suny Orange Community College
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