Kied Fugaban
Woodbury,MN
Summary
Reliable and upbeat sales associate successful at promoting customer satisfaction and loyalty. Highly motivated with extensive customer service experience. Values building and fortifying relationships between management, coworkers, and clientele.
Overview
2
2
years of professional experience
Work History
Sales Associate
Caribou Coffee
12.2022 - Current
- Amicably interacted with customers during hectic periods to promote positive environment.
- Controlled line and crowd with efficient service.
- Maintained consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized beverages.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Ticket Sales Associate
Minnesota State University Moorhead
09.2021 - 05.2022
- Sold tickets to concerts, plays and other performances at ticket counter and by online ticketing systems.
- Balanced Point of Sale (POS) system daily and reported discrepancies to management for resolution.
- Directed guests to upcoming special events as part of venue's marketing strategy.
- Interacted with approximately 100 guests every shift
Education
Bachelor of Science - Kinesiology
University of Minnesota Twin Cities
Minneapolis, MN12.2028
No Degree -
Minnesota State University Moorhead
MoorheadHigh School Diploma -
Saint Paul Conservatory For Performing Artists
Saint Paul, MN05.2020
Skills
- Tactical Upselling
- Customer Needs Assessment
- Exceptional Client Service
- Challenging Problem-Solving
- Merchandising Knowledge
- Conflict Resolution
- Teamwork and Collaboration
Dance
Enjoys Flamenco, Ballet, and Modern Dance
Languages
Italian
Limited Working
Timeline
Sales Associate
Caribou Coffee
12.2022 - Current
Ticket Sales Associate
Minnesota State University Moorhead
09.2021 - 05.2022
Bachelor of Science - Kinesiology
University of Minnesota Twin Cities
No Degree -
Minnesota State University Moorhead
High School Diploma -
Saint Paul Conservatory For Performing Artists
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