Kiefer Davis
Collierville,TN
Summary
Experienced with leading teams to achieve project goals through effective management and strategic planning. Utilizes strong organizational and communication skills to foster collaboration and drive performance. Track record of successfully overseeing project execution and adapting to dynamic work environments.
Overview
19
19
years of professional experience
Work History
Team Lead
Reddot Corporation
09.2023 - Current
- Developed technical roadmaps with Python, enhancing system scalability for project teams.
- Managed project timelines, resulting in streamlined processes and improved delivery.
- Delivered project updates, maintaining transparency and managing expectations.
- Directed project planning and execution, optimizing resource allocation and risk management.
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
Heavy Parts Handler
Carrier
04.2015 - 09.2022
- Enhanced warehouse efficiency with organized storage systems and proper labeling of parts.
- Facilitated smooth operations during staff transitions by cross-training new hires on essential job tasks and responsibilities.
Picker/Packer
NIKE
01.2013 - 01.2014
- Loaded and unloaded shipments with care and attention.
- Inspected products for quality and accuracy before packing.
- Packed items securely to prevent damage during transit.
- Used hand tools and equipment for packing and labeling.
- Sorted and organized products for easy access and retrieval.
Package Handler
FedEx
01.2010 - 01.2012
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
Customer Service Cashier
Kroger Stores,
01.2006 - 01.2010
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Education
High school diploma -
Houston High School
Germantown, TN05.2009
Skills
- Customer Service
- Order Picking
- Performance monitoring
- Performance improvement
- Attention to detail
- Conflict resolution
- Forklift operator certification
- Shipping and receiving
- Microsoft teams
- Exceptional Microsoft Excel skills
- Organizational skills
- Adaptability and dependability
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Team Lead
Reddot Corporation
09.2023 - Current
Heavy Parts Handler
Carrier
04.2015 - 09.2022
Picker/Packer
NIKE
01.2013 - 01.2014
Package Handler
FedEx
01.2010 - 01.2012
Customer Service Cashier
Kroger Stores,
01.2006 - 01.2010
High school diploma -
Houston High School
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