Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kiejera Bell

Independence,MO

Summary

Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it. I would also consider myself to be a resourceful Appeals Specialist known for high productivity and efficient task completion. Possess specialized skills in legal research, case analysis, and negotiation tactics. Excel at communication, problem-solving, and time management, ensuring effective resolution of appeals with precision.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Appeals Specialist

CorroHealth
02.2024 - 09.2024
  • Reviewed appeals submitted by patients and providers to ensure accuracy and compliance with policies.
  • Analyzed medical records to determine if further information was needed in order to process appeals.
  • Assisted customers with the appeals process, including providing guidance on how to submit an appeal.

Medical Assistant

Hope Family Care Center
Kansas City, Missouri
05.2023 - 05.2024
  • Documented medical data in patient charts, facilitating accurate records.
  • Triaged patients and performed vital checks for patient flow facilitation
  • Supported physicians in examinations, procedures, and diagnostic tests
  • Provided excellent customer service to patients by answering questions about medical procedures and insurance policies
  • Performed laboratory tests such as urinalysis and blood tests under the supervision of a physician
  • Instructed patients on proper medication use and storage techniques based on doctor's orders
  • Compiled patient histories by interviewing them regarding their medical history, family history, current medications or treatments they are undergoing
  • Assisted in medical record keeping and filing, including patient registration and scheduling appointments
  • Transcribed dictated reports from physicians into electronic health records system accurately and efficiently
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Administered injections, medications and treatments as directed by the physician.
  • Provided assistance to medical staff in performing minor surgical procedures.

Medical Assistant

Pediatric Care North
North Kansas City, Missouri
07.2020 - 05.2023
  • Maintained inventory of sterile supplies used in exams or treatments throughout the office
  • Coordinated follow-up appointments with specialists as needed for further treatment or evaluation purposes
  • Provided post-operative care instructions to patients after surgery or other medical procedures
  • Scheduled appointments and maintained patient records
  • Transcribed dictated reports from physicians into electronic health records system accurately and efficiently
  • Assisted in medical record keeping and filing, including patient registration and scheduling appointments
  • Provided patient education and post-visit care instructions to foster care continuum
  • Cleaned treatment rooms and medical instruments, complying with infection control standards
  • Helped prepare medical instruments and equipment
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Administered injections, medications and treatments as directed by the physician.
  • Provided assistance to medical staff in performing minor surgical procedures.

Lab Tech / CA

Childrens Mercy Clinic
Kansas City, Missouri
01.2015 - 07.2022
  • Utilized laboratory software to track and process data
  • Analyzed test and experiment results while maintaining compliance with specifications
  • Followed safety protocols and procedures to maintain a safe working environment
  • Implemented corrective action plans when necessary after identifying discrepancies in results
  • Developed proficiency in using a wide range of laboratory equipment, such as microscopes, centrifuges, pH meters, spectrophotometers and chromatographs
  • Collaborated with scientists and fellow laboratory technicians on research projects
  • Evaluated test results against established standards to identify anomalies or inconsistencies
  • Troubleshot technical problems related to instrumentation or sample preparation issues
  • Participated in team meetings for brainstorming ideas for improving processes or resolving challenging issues
  • Kept laboratory supplies ready by inventorying stock and placing orders
  • Maintained detailed records of experiments and results according to established guidelines

Appeals Specialist

Truman Medical Center- Hospital Hill
Kansas City, Missouri
03.2016 - 04.2022
  • Reviewed appeals submitted by patients and providers to ensure accuracy and compliance with policies.
  • Analyzed medical records to determine if further information was needed in order to process appeals.
  • Assisted customers with the appeals process, including providing guidance on how to submit an appeal.

Education

Bachelor of Science -

Columbia Southern University
Orange Beach, AL
05-2026

Phlebotomy -

Penn Valley
04.2014

CNA -

Job Corps
05.2011

Skills

  • Customer Service
  • Clinical Applications
  • Charting Expertise
  • Medical Records Management
  • EKG Set Up and Monitoring
  • Data entry proficiency
  • Documentation expertise
  • Effective communication abilities
  • Problem-solving capabilities
  • Strong analytical skills
  • Teamwork and Collaboration
  • Insurance Claim Forms Review
  • Client Interviews
  • Data Entry
  • Active Listening

Certification

  • CNA
  • Phlebotomy
  • Medical Assistant

Timeline

Appeals Specialist

CorroHealth
02.2024 - 09.2024

Medical Assistant

Hope Family Care Center
05.2023 - 05.2024

Medical Assistant

Pediatric Care North
07.2020 - 05.2023

Appeals Specialist

Truman Medical Center- Hospital Hill
03.2016 - 04.2022

Lab Tech / CA

Childrens Mercy Clinic
01.2015 - 07.2022

Bachelor of Science -

Columbia Southern University

Phlebotomy -

Penn Valley

CNA -

Job Corps

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Kiejera Bell