Client Data Analyst
EXp Realty, LLC
01.2022 - Current
- Responsible for analyzing and interpreting customers’ sophisticated data sources into meaningful insights and uncovering client behavior patterns to drive business decisions, and client developments.
- Collaborated with cross-functional teams such as mortgage originators, agents, and title officers to develop strategies and solutions to improve client experience and retention.
- Analyzed customer data and identified opportunities to increase customer engagement and callback, resulting in an approximately 25% increase in real estate sales monthly.
