Summary
Work History
Education
Skills
Websites
Certification
Languages
Previous Experience - In College
Generic
KIEN (WILSON) CHUNG

KIEN (WILSON) CHUNG

Colonia,NJ

Summary

Skilled data analyst with two years of industry experience in collecting, organizing, interpreting, and transforming data into meaningful business insights. Passionate about studying how to improve performance. Energetic presenter and confident communicator with the ability to circulate information in a way that is clear, efficient, and beneficial for end users. Creative in finding solutions to problems and determining modifications for optimal use of organizational data. Seeking to leverage data analytical skills to improve corporate performance as a data analyst.

Work History

Client Data Analyst

EXp Realty, LLC
01.2022 - Current
  • Responsible for analyzing and interpreting customers’ sophisticated data sources into meaningful insights and uncovering client behavior patterns to drive business decisions, and client developments.
  • Collaborated with cross-functional teams such as mortgage originators, agents, and title officers to develop strategies and solutions to improve client experience and retention.
  • Analyzed customer data and identified opportunities to increase customer engagement and callback, resulting in an approximately 25% increase in real estate sales monthly.

Education

Bachelor of Arts - Computer Science

Rutgers, The State University of New Jersey
Newark, NJ
08.2021

Associate of Science - Computer And Information Sciences

Atlantic Cape Community College
Mays Landing, NJ
12.2018

Skills

  • Data Analytics & Data Visualization
  • Structured Query Language (SQL)
  • Relational Database MS (RDBMS)
  • Generate reports & dashboards
  • IBM Cognos Analytics
  • Tableau Data Visualization
  • Microsoft Power BI
  • Google Analytics
  • Business Intelligence
  • Spreadsheets (Microsoft Excel, Google Sheets)
  • Python Programming Language
  • Python libraries: Numpy, Pandas, Matplotlib
  • R Programming Language
  • Jupyter notebook & lab
  • HTML / CSS / JavaScript
  • Microsoft Office
  • Data Interpretation
  • Cloud Services: Google BigQuery, GCP
  • Git / GitHub
  • SDLC / DevOps / Agile

Certification

  • Google Data Analytics Professional Certificate.

(This Google certificate is the equivalent of a four-year degree in data analysis and related roles)

  • IBM Data Analyst Certification.
  • SQL for Data Science Certificate by The University of California, Davis (UCDAVIS).
  • Salesforce CRM Certificate (Customer Relationship Management).

Languages

English - Native || Vietnamese - Fluent || Chinese (Cantonese) - Intermediate

Previous Experience - In College

Sales Associate Agent - Redfin Corporation (Contract), Dallas, TX | 12/2021 - 09/2022.

General Manager - Panda Express Restaurant Group, Dallas, TX | 10/2021 - 12/2021.

Fine Dining Food and Beverage Server - Hard Rock Casino & Hotel, Atlantic City, NJ | 06/2018 - 10/2021.

Restaurant Supervisor (06/2016 - 06/2018) | Food Server (06/2014 - 06/2016) | Pho Life LLC, Mays Landing, NJ.

KIEN (WILSON) CHUNG