Kiera Brown
SLIDELL,LA
Summary
Dedicated Retail Professional with extensive experience in cash register operations, merchandise stocking, and customer service. Demonstrated strong work ethic and adaptability while thriving in both team environments and independent roles. Committed to taking on new challenges and quickly mastering new skills.
Overview
1
1
year of professional experience
Work History
Trainer
Dairy Queen Grill & Chill
SLIDELL, LA
04.2025 - Current
- Trained newly hired top talent to fill key positions and maximize productivity.
- Provided guidance and support to staff during peak hours of operation.
- Participated in and attended meetings or seminars to obtain information for use in training programs.
Cashier
Dairy Queen Grill & Chill
SLIDELL, LA
04.2025 - Current
- Processed cash and credit card payments, issued receipts, and provided accurate change to ensure smooth transactions.
- Balanced cash drawer at the end of shifts to ensure accuracy in financial reporting.
- Addressed and resolved customer complaints promptly, enhancing satisfaction and preserving store reputation.
- Welcomed customers and addressed inquiries about store products and services to improve overall shopping experience.
- Trained new team members in cash register operation, stock procedures, and customer services.
Education
Acellus Academy
Kansas City, MO07-2026
Skills
- Onboarding support
- Staff development
- Customer service
- Multitasking Abilities
Timeline
Trainer
Dairy Queen Grill & Chill
04.2025 - Current
Cashier
Dairy Queen Grill & Chill
04.2025 - Current
Acellus Academy