Highly customer focused Extremely adaptable when introduced to new tasks and focusing on quality service I approach my work in a punctual and task driven matter, while constantly striving to improve my performance.
Overview
2
2
years of professional experience
Work History
Professional Bather
PetSmart
Queen Creek, AZ
04.2025 - Current
Managed client check-ins and check-outs, ensuring a seamless customer experience.
Executed comprehensive grooming services including bathing, drying, brushing, and sanitary cuts for dogs.
Maintained cleanliness of kennels and front area to uphold hygiene standards.
Wellness Technician
Well Groomed Pets
Queen Creek, Arizona
09.2024 - 02.2025
Tasked with setting appointments for customers to appropriately meet the grooming needs of their pets
In charge of verifying the accuracy of our clients pets vaccinations. The vaccinations include Bordetella, DHPP(parvo) and Rabies, in order to protect the health and safety of all the dogs receiving service from our company
Checking in and out customers dogs, coordinating with the customer and the groomers that the proper services are going to be preformed. Escorting the dogs to the kennel room and updating the task board. At check out, confirming that all agreed upon services have been properly preformed, that the services are to the customers liking, taking payment and pre-booking future appointments
Assisting the groomers by at times, blow drying the dogs, controlling the dogs while a groomer either trims their nails, face or feet. Supervising the dogs if a groomer is engaging with a client
Preforming house keeping tasks to help groomers
In charge of opening the store in the mornings
FRONT COUNTER SERVER/ BACK ROOM BAKER AND DECORATOR
Pecan Lake Entertainment- Soda Rush
Queen Creek, AZ
11.2023 - 05.2024
Demonstrated strong multitasking skills by managing the front counter sales and back room baked goods
Served food and beverages promptly with focused attention to customer needs
Worked with POS system to place orders, manage bills, and handle complimentary items
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences
Maintained an open flow of information with management to accomplish additional tasks needed
Qualified in opening and closing procedures for the facility and trained in the cleaning and maintenance of essential equipment
Education
Highschool -
Combs Center For Success
12.2023
Skills
Strong Work Ethic
Exceptional customer service
Cash Handling
POS and IPad proficiency
Guest Engagement
Additional Information
I've been training Australian Shepherds for the last 5 years in obedience and dog sports. Throughout this, my dogs have accumulated over 20 titles and have never placed outside the top 3 in any competition.
Timeline
Professional Bather
PetSmart
04.2025 - Current
Wellness Technician
Well Groomed Pets
09.2024 - 02.2025
FRONT COUNTER SERVER/ BACK ROOM BAKER AND DECORATOR