Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Abby Jordan

Orlando,FL

Summary

Experienced and reliable professional with a strong background in customer service, retail sales, cash handling, and team leadership. Known for delivering excellent service, maintaining accuracy in fast-paced environments, and building strong relationships with customers and coworkers. Brings a positive attitude, adaptability, and a proven ability to support business operations smoothly.

Overview

3
years of professional experience

Work History

PetSmart-Viera-FL

Professional Bather
03.2025 - 07.2025

Job overview

  • Currently undergoing comprehensive training to become a certified animal groomer, learning to provide professional grooming services for pets
  • Assist with bathing, brushing, and basic grooming tasks under the supervision of experienced groomers
  • Learn to handle animals safely and effectively, ensuring their comfort and well-being during grooming sessions
  • Maintain cleanliness and organization of the grooming area. Following health and safety protocols.
  • Observe and assist in more advanced grooming techniques, preparing for future grooming certification
  • Provide exceptional customer service, answering questions about grooming services and scheduling appointments

Tijuana Flats Tex-Mex-Rockledge, FL

Shift Leader
02.2022 - 04.2025

Job overview

  • Team Leadership: Guide and support team members during the shift, ensuring tasks are completed efficiently and effectively.
  • Operations Management: Oversee food prep, cooking, and service processes to ensure consistency with brand standards.
  • Guest Experience: Address guest needs or concerns promptly and professionally to maintain high levels of customer satisfaction.
  • Shift Organization: Open or close the restaurant as needed, complete shift checklists, and ensure daily goals are met.
  • Training & Development: Help train new employees and reinforce proper procedures and safety practices.
  • Cash Handling: Handle cash and credit transactions, reconcile drawers, and ensure accuracy in register operations.
  • Cleanliness & Safety: Monitor cleanliness and safety of the restaurant to ensure compliance with health codes and company policies.

Education

Penn Foster

High school diploma
03.2021

University Overview

Skills

  • Food Service
  • Customer service
  • Kitchen Experience
  • Food Handling
  • Cashiering
  • Food Preparation
  • Retail Sales
  • Driving
  • Food Production
  • Cleaning Experience
  • Cash Handling
  • Cooking
  • Volunteer with animals (Less than 1 year)
  • Employment & labor law
  • Food Safety
  • Food supplement preparation
  • Supply maintenance
  • Excellent communication
  • Relationship building
  • Manage schedules
  • Work prioritization
  • Customer communication
  • Marketing and promotion

Timeline

Professional Bather
PetSmart-Viera-FL
03.2025 - 07.2025
Shift Leader
Tijuana Flats Tex-Mex-Rockledge, FL
02.2022 - 04.2025
Penn Foster
High school diploma
Abby Jordan