Xiklaly Trevino
Mission,TX
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems, and deliver high-impact solutions in fast-paced environments. Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
2
2
years of professional experience
Work History
Professional Bather
PetSmart Charities
McAllen, TX
06.2024 - Current
- Removed waste from kennels, runs and exercise areas and placed in trash receptacles or in-ground septic systems.
- Reviewed pet records from daily visits and appointments, entering important data into system.
- Bathed animals according to established protocols and procedures.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Receptionist
Mi Amanecer DME
Mission, Tx
05.2023 - 05.2024
- Greeted and directed visitors to appropriate personnel and answered large number of calls and emails daily.
- Used company badging system to create badges for new employees and visitors.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Handled customer inquiries and complaints, providing timely and appropriate solutions.
Cashier
Dipin Dots
McAllen, Texas
01.2023 - 05.2023
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Collected payments and provided accurate change.
- Answered customer questions and provided store information.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
Education
Associate of Applied Science - Respiratory Therapy
South Texas College
McAllen, TX05-2027
High School Diploma -
Palmview High School
Mission, TX05-2023
Skills
- Customer service
- Clinical documentation
- Team collaboration
- Supply maintenance
- Work prioritization
- Multitasking capacity
- Data entry
- Time management
- Cash handling
- Basic math
- Call answering and routing
- Office equipment operation
- Telephone skills
- Multi-tasking
Languages
Spanish
Native/ Bilingual
Timeline
Professional Bather
PetSmart Charities
06.2024 - Current
Receptionist
Mi Amanecer DME
05.2023 - 05.2024
Cashier
Dipin Dots
01.2023 - 05.2023
Associate of Applied Science - Respiratory Therapy
South Texas College
High School Diploma -
Palmview High School
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