Kiera Marshall
Concord,NC
Summary
Motivated Sales professional with demonstrated success in merchandising and strategic development. Confident and persuasive with exemplary product knowledge. Recognized for advanced sales and merchandising skills. Seasoned Sales Associate with consistent record of exceeding quotas in sales environments. Delivers exceptional customer service and product expertise to drive customer satisfaction ratings. Proficient in use and troubleshooting of POS systems. Personable Lead Sales Associate skilled in executing creative sales strategy and fostering customer satisfaction. Energetic and detail-oriented. Passionate about building customer connections and maximizing sales. Flexible Lead Sales Associate driven by ambition, integrity and positive feedback. Excellent history of customer satisfaction and sales goal achievements. Brings sales expertise and dedication to continuous sales development. Resourceful sales professional brings demonstrated sales prowess. Proven leadership and management skills with great salesmanship. Outgoing and friendly worker offers tech-savvy mentality and specialization in sales pitching Results-driven sales lead committed to continuous growth in sales revenue. Consistently achieves goals in revenues, new account development and product sales. Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills. Territory Sales Representative driven to create new customers within short amount of time. Motivated to generate and increase sales while delivering top-notch customer care. Talented sales professional with extensive experience in product sales and assessing client needs. Established background as sales lead in journeys. Self-motivated outside sales professional experienced in both technical and non-technical, fast-paced team environments. Relationship building and closing expert. Resourceful Sales Agent skilled in convincing, persuading and closing sales deals. Energetic sales lead bringing experience in retail product sales. Maintains current insight on market trends and customer preferences to boost sales. Open and clear communicator skillful in resolving conflicts and completing purchases. Effectively promotes products and increases revenue by connecting with customers and recommending target offerings. Organized, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers. Drive customer loyalty by providing friendly and skilled support. Talented Sales Assistant bringing enthusiasm and eagerness to learn new skills with retail sales. Focused on maximizing business success by capitalizing on sales and service opportunities.
Overview
1
1
year of professional experience
Work History
Sales Lead
Journeys Shoe Store
Concord, NC
09.2021 - Current
- Used POS system to process sales, returns, online orders and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Up-sold and cross-sold products effectively, driving sales and increasing revenue.
- Built strong client relationships and provided high value-adding services, resulting in increased company market share.
- Contributed to design and setup of merchandise displays promoting key products, creating aesthetically pleasing arrangements to attract customer attention.
- Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.
Cashier
Food Lion Grocery
Concord, NC
10.2021 - 01.2022
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Collected and authorized payments of guests.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Greeted over [Number] patients per day.
- Performed cash, card and check transactions to complete customer purchases.
- Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
- Learned [Job title] and [Job title] positions and provided backup at key times.
Education
High School Diploma -
Penn Foster Career School
Scranton, PAAssociate of Applied Business -
Rowan-Cabarrus Community College
Salisbury, NCSkills
- Key account management
- Sales program creation
- POS system knowledge
- Consultative sales techniques
- Brand promotion
- Client relationship building
- Sales strategy
- Relationship selling
- Business Development
- Meeting sales goals
- Sales forecasting
- Cash Handling
- Product promotions
- Sales pitching
Accomplishments
- Collaborated with team of 3 in the development of changing store look.
- Supervised team of 3 staff members.
- Resolved product issue through consumer testing.
Timeline
Cashier
Food Lion Grocery
10.2021 - 01.2022
Sales Lead
Journeys Shoe Store
09.2021 - Current
High School Diploma -
Penn Foster Career School
Associate of Applied Business -
Rowan-Cabarrus Community College