Sulest Jackson
Pearland,Texas
Summary
Dedicated and results-oriented Sales Lead with over 2.5 years of experience in specialty retail management. Proven ability to drive sales, enhance brand loyalty, and build high-performing teams aligned with strategic business objectives. Skilled in talent acquisition, customer engagement, and fostering a positive, customer-centric environment to achieve brand goals and maximize profitability. Dependable lead sales associate with several years of hands-on experience supervising sales department. Focused on boosting customer satisfaction and revenue. Seasoned in handling customer relations issues, providing feedback and coaching to sales team and monitoring and enforcing cash handling policies.
Overview
3
3
years of professional experience
Work History
Sales Lead
The Children’s Place
Beaumont, Texas
03.2022 - 10.2024
- Spearheaded store teams to consistently meet and exceed sales targets, enhance brand loyalty, and deliver exceptional customer service
- Recruited, trained, and developed a diverse team, fostering a high-performing culture and mentoring associates to prepare for leadership roles
- Created optimized schedules to balance staffing needs with store profitability, enhancing customer satisfaction and team engagement
- Conducted performance evaluations, providing actionable feedback to ensure consistent achievement of store objectives
- Managed merchandise presentation and store visuals, maintaining brand integrity through adherence to visual guidelines
- Protected company assets through strict compliance with Loss Prevention policies, minimizing shrink and safeguarding store resources
Education
High School Diploma -
West Brook High
Beaumont, TX06-2021
Some College (No Degree) -
Lamar Institute of Technology
Beaumont, TXSkills
- Leadership & Team Building
- Customer Engagement
- Talent Recruitment & Development
- Financial Performance & Analysis
- Strategic Planning & Execution
- Merchandising & Visual Presentation
- Loss Prevention & Asset Protection
- Proficiency in Microsoft Office Suite
- Floor operations
- Merchandise flow
- Associate coaching
- Stockroom Management
- Sales program creation
- Key Account Management
- Sales closing
- Objection handling
- Account Management
- Upselling strategies
Availability
Flexible schedule with availability for evenings, weekends, and holidays as needed.
Timeline
Sales Lead
The Children’s Place
03.2022 - 10.2024
High School Diploma -
West Brook High
Some College (No Degree) -
Lamar Institute of Technology
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