Kiera McMillion
1220 Givens Rd, Sinks Grove ,WV
Summary
Business professional with keen eye for administrative excellence and customer service. Proven track record in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.
Overview
6
6
years of professional experience
Work History
Veterinary Assistant & Receptionist
Frankford Veterinary Hospital
Frankford, WV
02.2023 - Current
- Assisted veterinarians during examinations and procedures, ensuring patient comfort and safety.
- Administered medications and vaccines under veterinary supervision, maintaining accurate records of treatments.
- Monitored animal vital signs pre- and post-surgery, identifying any complications for timely intervention.
- Maintained cleanliness of examination rooms and surgical areas, adhering to hygiene protocols for infection control.
- Provided compassionate patient care, calming anxious animals during visits to enhance overall experience.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Manage front desk of veterinary clinic, answer phone calls, schedule appointments, process payments, and maintained patient records.
Professional Dog Groomer
Frankford Veterinary Hospital
Frankford, WV
02.2023 - Current
- Performed grooming services including bathing, clipping, and nail trimming for various dog breeds.
- Maintained cleanliness and organization of grooming area to ensure safety and efficiency.
- Educated pet owners on proper grooming techniques and care routines for their dogs.
- Developed individualized grooming plans based on specific breed requirements and owner preferences.
Cleaning Crew Member
Whirlwind Cleaning
Lewisburg, WV
07.2020 - 10.2022
- Maintained cleanliness and sanitation standards in various facilities.
- Operated cleaning equipment efficiently to ensure thorough service delivery.
- Collaborated with team members to optimize workflow and productivity.
- Trained new crew members on best practices and safety protocols.
Education
High School Diploma -
Greenbrier East High School
Lewisburg, WV06-2022
Professional Dog Groomer -
Diamond Cut Dog Grooming
Medina, OH11-2022
Skills
- Client communication
- Cleaning and sanitizing
- Critical Thinking
- Time Management
- Flexibility
- Adaptability
- Problem Solving
- Customer Service
Timeline
Veterinary Assistant & Receptionist
Frankford Veterinary Hospital
02.2023 - Current
Professional Dog Groomer
Frankford Veterinary Hospital
02.2023 - Current
Cleaning Crew Member
Whirlwind Cleaning
07.2020 - 10.2022
Professional Dog Groomer -
Diamond Cut Dog Grooming
High School Diploma -
Greenbrier East High School