Summary
Overview
Work History
Education
Skills
Timeline
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Kiera Reed

Charlotte,NC

Summary

Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.

Overview

3
3
years of professional experience

Work History

PSA

Charlotte Douglas Airport
Charlotte, NC
08.2024 - Current
  • Assist passengers with check-in and boarding procedures.
  • Respond to passenger inquiries, resolve difficulties, and provide information on flights, gates, and airport amenities.
  • Assist passengers with mobility constraints, such as those using wheelchairs, and those with hearing or vision impairments.
  • Collaborate with airline employees, ground crew, and other airport personnel to guarantee smooth passenger flow and safety.
  • Maintain professionalism under pressure in high-stress situations such as medical emergencies or disruptive passengers resolving issues efficiently.

Crew Member

McDonald's
06.2023 - 12.2023
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Assisted other team members to achieve goals.

Guest Advocate

Target
12.2022 - 07.2023
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Stocked shelves with merchandise when needed.
  • Maintained cleanliness of the checkout area, including countertops, registers, and floors.
  • Built and maintained productive relationships with employees.

Education

High School Diploma -

West Mecklenburg High School
Charlotte, NC
06.2023

Some College (No Degree) - Nursing

University of North Carolina At Greensboro
Greensboro, NC

Skills

  • Customer Service
  • Inventory management
  • Problem-Solving
  • Teamwork and Collaboration
  • Dependable and responsible
  • Friendly, positive attitude
  • Attention to detail
  • Multitasking
  • Excellent communication
  • Work ethic and integrity
  • Cash register operation
  • Reliability and punctuality

Timeline

PSA

Charlotte Douglas Airport
08.2024 - Current

Crew Member

McDonald's
06.2023 - 12.2023

Guest Advocate

Target
12.2022 - 07.2023

High School Diploma -

West Mecklenburg High School

Some College (No Degree) - Nursing

University of North Carolina At Greensboro