Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Medical Assistant
Medallus Medical
12.2023 - Current
Assisted healthcare providers with patient examinations and procedures.
Managed patient scheduling to optimize clinic workflow and minimize wait times.
Collected and processed laboratory specimens following safety protocols diligently.
Supported inventory management by monitoring supplies and ordering necessary materials.
Trained new staff members on office procedures and protocols for efficient onboarding.
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Waitress
Moms Restaurant
03.2022 - 01.2024
Delivered exceptional customer service in fast-paced environment.
Assisted with menu recommendations and upselling specials to enhance guest experience.
Processed orders accurately using POS systems, ensuring timely delivery of meals.
Maintained cleanliness and organization of dining area, contributing to overall ambiance.
Collaborated with kitchen staff to ensure smooth service operations during peak hours.
Trained new staff on restaurant procedures and customer service standards.
Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Medical Assistant
Firstmed Industrial Clinic
05.2015 - 11.2021
Maintained accurate electronic health records for improved patient care coordination.
Educated patients on treatment plans and medication instructions effectively.
Collaborated with medical staff to ensure compliance with health regulations consistently.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.