Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst
Kiera Whiters

Kiera Whiters

Assistance
Atlanta ,GA

Summary

Dynamic and dedicated professional with experience, excelling in team collaboration and guest relations. Proven ability to enhance customer satisfaction through effective complaint handling and training new staff. Skilled in maintaining cleanliness and efficiency in fast-paced environments, consistently achieving high standards of service and productivity.

Overview

4
4
years of professional experience

Work History

FOH Team Member

Hungry Af
12.2023 - 02.2025
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Supported fellow team members during peak hours by quickly responding to needs of both customers and staff.
  • Maintained excellent attendance and punctuality, demonstrating commitment to the success of the team and establishment.

BOH Team Member

Hungry Af
12.2023 - 02.2025
  • Maintained clean and organized workspace, ensuring compliance with health and safety regulations.
  • Boosted overall team morale with regular communication and collaboration in a fast-paced environment.
  • Reduced wait times for customers by efficiently managing multiple tasks during peak hours.
  • Collaborated with FOH staff to ensure seamless communication between kitchen and service teams.

Sales Associate

Rainbow Shops
03.2023 - 12.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.

Prep Cook

Chic-Fil-A
12.2022 - 04.2023
  • Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Education

Tri Cities High School
Atlanta, GA
05.2022

Skills

  • Order taking
  • Cleanliness
  • Salesmanship
  • Phone etiquette
  • Team collaboration
  • Money handling
  • Professional appearance
  • Complaint handling
  • Training and mentoring
  • Stock management
  • Guest relations
  • Staff coordination
  • Active listening
  • Task prioritization
  • Multitasking Abilities
  • Excellent communication

Timeline

FOH Team Member

Hungry Af
12.2023 - 02.2025

BOH Team Member

Hungry Af
12.2023 - 02.2025

Sales Associate

Rainbow Shops
03.2023 - 12.2023

Prep Cook

Chic-Fil-A
12.2022 - 04.2023

Tri Cities High School

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