Kieran Gold
Suffern,NY
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
4
4
years of professional experience
Work History
Shift Leader
Jersey Mike's Subs
Ramsey, NJ
08.2023 - Current
- Analyzed sales data to identify trends and areas for improvement.
- Performed basic maintenance tasks such as changing light bulbs or replacing broken equipment parts as needed.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Adhered to all health code regulations while preparing food items for customers.
- Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
Student Intern
Ramapo Police Department
Suffern, NY
05.2024 - 07.2024
- Maintained positive working relationships with fellow staff and management.
- Attended weekly team meetings.
- Monitored operations to understand company performance.
- Gave presentations on current topics relevant to the curriculum.
- Participated in a variety of events, such as lectures, and hands-on demonstrations.
- Followed company guidelines for proper dress code and personal hygiene while on the job.
- Reacted to complex real world situations quickly and effectively.
Employee
Jersey Mike's Subs
Wanaque, NJ
01.2022 - 08.2023
- Monitored inventory levels of food items used during meal services.
- Followed established cash handling procedures when collecting payment from customers.
- Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
- Responded promptly to customer inquiries regarding menu items or special requests.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Served meals to customers in a friendly and courteous manner.
Employee
LL Bean
Paramus, NJ
11.2020 - 02.2022
- Organized displays to attract customers and promote sales.
- Kept informed about new products arriving at the store on a regular basis.
- Tracked inventory levels throughout the day and restocked items as needed.
- Stocked shelves with merchandise according to company standards.
- Greeted customers upon entering the store and provided assistance.
- Demonstrated knowledge of store products and services.
Education
High School Diploma -
Suffern Senior High School
Suffern, NY06-2022
Associate of Science -
Rockland Community College
Suffern, NYSkills
- Community Engagement
- Planning and coordination
- Integrity and Honesty
- Physical Fitness
- Staff Management
- Human relations
Timeline
Student Intern
Ramapo Police Department
05.2024 - 07.2024
Shift Leader
Jersey Mike's Subs
08.2023 - Current
Employee
Jersey Mike's Subs
01.2022 - 08.2023
Employee
LL Bean
11.2020 - 02.2022
High School Diploma -
Suffern Senior High School
Associate of Science -
Rockland Community College