Kieron Lynch
Baltimore,MD
Overview
3
3
years of professional experience
Work History
Senior Inbound Sales Development Representative
ZeroFox
Baltimore, MD
07.2023 - Current
- Collaborated with marketing team to develop effective content for campaigns.
- Collaborated and supported sales team to build sales pipeline.
- Conducted discovery with prospects to evaluate pain points.
- Responded to and qualified inquiries to introduce products and services.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Collaborated with marketing team to create promotional campaigns for customers.
Sales Development Representative
ZeroFox
Baltimore, MD
11.2022 - 06.2023
- Documented outreach calls and follow-up contacts in CRM system to establish record of interactions.
- Maintained communication with account executives to facilitate development of sales opportunities.
- Generated new prospects and nurtured existing prospects through outbound phone calls and emails.
- Communicated prospect needs and account details to prepare team for scheduled introduction meeting.
- Executed cold calls, social media and other digital strategies to acquire customers.
- Conducted discovery with prospects to evaluate pain points.
- Adhered to company initiatives and achieved established goals.
Assistant Manager
Enterprise Rent-A-Car
Baltimore, MD
08.2021 - 09.2022
- Achieved top 10% in Enterprise sales matrix multiple times.
- Collaborate with store manager to develop strategies for achieving sales and profit goals.
- Work closely with customers to understand needs and resolve diverse issues.
- Collaborate with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Collaborate with fellow employees, vendors and other parties to achieve smooth coordination of activities, risk remediation and follow-up.
Education
Bachelor of Science - History
Towson University
Baltimore, MDSkills
- Proficient in the Microsoft Office Suite
- Driving business growth
- Problem resolution
- Communications
- Customer relations
- Staff training
- Customer rapport
- Marketing tactics
- Product and service knowledge
- Key account development
Timeline
Senior Inbound Sales Development Representative
ZeroFox
07.2023 - Current
Sales Development Representative
ZeroFox
11.2022 - 06.2023
Assistant Manager
Enterprise Rent-A-Car
08.2021 - 09.2022
Bachelor of Science - History
Towson University